Chandler Police Department: Address, Phone Number, Precincts and County

The Chandler Police Department, commonly known as CPD, is the municipal law-enforcement agency serving Chandler, Arizona. It responds to emergencies, investigates crimes, enforces traffic laws and works with residents through crime-prevention and community-engagement programs.

Chandler Police operates through three geographic precincts: Downtown, Desert Breeze and Chandler Heights. Together, these precincts divide the city into 18 police beats.

Residents should call 911 when a crime is happening, someone is in immediate danger or urgent assistance is required. The department’s non-emergency number should be used for delayed crimes, suspicious activity and other situations that do not present an immediate threat.

Chandler Police Department Quick Information

Chandler Police Department Address

The Chandler Police Department’s Downtown Precinct and main administrative station is located at:

• 250 E. Chicago Street, Chandler, Arizona 85225

The Downtown Precinct is generally open Monday through Friday from 7 a.m. to 5 p.m., excluding holidays.

The station contains Police Administration, the Records Unit, Professional Standards, Detention Services, Media Relations and several operational and support units.

The general information and Records number is 480-782-4001.

Call 911 when:

• A crime is currently happening.
• Someone is injured or in immediate danger.
• A firearm or another dangerous weapon is involved.
• A suspect remains at or near the scene.
• A serious vehicle collision has occurred.
• A child or vulnerable person is missing.
• Immediate police, fire or medical assistance is required.

For delayed incidents or situations that do not present an immediate threat, call or text 480-782-4130.

Examples of non-emergency matters include:

• Noise complaints
• Barking dogs
• Delayed theft reports
• Vehicle burglaries that are no longer in progress
• Fraud
• Suspicious activity from an earlier time
• Abandoned vehicles on public streets
• General police questions

Important Chandler Police Phone Numbers

Specialised telephone numbers are mainly intended for information, appointments and case follow-up. New crimes should normally be reported through 911, non-emergency dispatch or the online reporting system.

Chandler Police Precincts

Chandler Police divides the city into three precincts and 18 smaller patrol beats.

1. Downtown Precinct

The Downtown Precinct serves northern and central Chandler. It includes police beats 7 through 12.

The precinct is divided into:

• District Three, covering beats 7 through 9
• District Four, covering beats 10 through 12

The station also contains several citywide police functions, including Administration, Professional Standards, Legal Services, Media Relations, Detention Services and specialised operational units.

Its regular public hours are Monday through Friday from 7 a.m. to 5 p.m.

2. Desert Breeze Precinct

The Desert Breeze Precinct serves western Chandler and includes police beats 1 through 6.

It is divided into:

• District One, covering beats 1 through 3
• District Two, covering beats 4 through 6

The precinct serves residential communities, apartment complexes, major shopping areas, hospitals and large business developments.

The Traffic Unit and Behavioral Health Unit also operate from this facility.

Its regular public hours are Monday through Thursday from 8 a.m. to 5 p.m., excluding holidays.

3. Chandler Heights Precinct

The Chandler Heights Precinct serves southern Chandler and includes police beats 13 through 18.

It is divided into:

• District Five, covering beats 13 through 15
• District Six, covering beats 16 through 18

The precinct serves residential developments, shopping areas, corporate centres and the area surrounding Chandler Municipal Airport.

The K-9 Unit, School Resource Officer Unit and Police Cadet Program also operate from this location.

Its regular public hours are Monday through Thursday from 8 a.m. to 5 p.m., excluding holidays.

Residents do not need to know their precinct before requesting an officer. Dispatchers use the exact incident address to identify the appropriate precinct and available patrol unit.

Chandler Police Department Divisions

Chandler Police is organised into three principal divisions:

• Field Operations Division
• Investigation Division
• Professional Services Division

1. Field Operations Division

The Field Operations Division includes the three patrol precincts and the Operational Support Bureau.

Patrol officers provide the department’s main frontline police services. Their duties include:

• Responding to emergency calls
• Handling non-emergency calls
• Conducting preliminary investigations
• Enforcing traffic laws
• Responding to domestic disturbances
• Conducting welfare checks
• Investigating suspicious activity
• Searching for missing people
• Responding to crashes
• Making arrests
• Providing neighbourhood patrol

A patrol officer normally prepares the initial police report. A serious or complex case may later be assigned to a detective or specialised unit.

Field Operations also includes specialised functions such as:

• SWAT
• Police K-9 teams
• Traffic enforcement
• Bicycle officers
• Behavioral Health Unit
• Firearms training
• Field training
• Special-event operations

2. Criminal Investigations Bureau

The Criminal Investigations Bureau investigates serious crimes and cases requiring detailed follow-up.

It is divided into Persons Investigations, Property Investigations and Special Investigations sections.

The Persons Investigations Section includes:

• Computer Crimes Unit
• Family Crimes Unit
• Sex Crimes Unit
• Robbery and Homicide Unit
• Victim Services Unit

The Property Investigations Section includes:

• Property Crimes Unit
• Auto Theft and Repeat Offender Unit
• Financial Crimes Unit
• Criminal Apprehension Unit

The Special Investigations Section includes:

• Criminal Intelligence Unit
• Gang Unit
• Narcotics and Vice Unit
• Special Assignment Unit

Detectives may interview victims and witnesses, review video recordings, examine financial or digital evidence, obtain warrants and work with prosecutors.

The general Criminal Investigations number is 480-782-4400.

3. Professional Services Division

The Professional Services Division manages many of the systems that support officers and investigators.

Its responsibilities include:

• Police Records
• Property and Evidence
• Emergency Communications
• Forensic Services
• Police technology
• Training
• Recruitment
• Planning and research
• Professional standards
• Administrative services

The Records Unit stores and distributes police reports and maintains information concerning warrants, missing people, stolen property and impounded vehicles.

What County Is the Chandler Police Department In?

The Chandler Police Department is located in Maricopa County, Arizona.

CPD’s jurisdiction follows Chandler city limits rather than the entire county. The Maricopa County Sheriff’s Office is a separate agency that operates county detention facilities, serves courts and provides law-enforcement services in unincorporated areas.

Nearby cities such as Phoenix, Mesa, Tempe, Gilbert and Scottsdale have their own police departments.

Certain incidents may be handled by another agency, including:

• Arizona Department of Public Safety
• Maricopa County Sheriff’s Office
• Tribal police agencies
• University or school police
• Federal law-enforcement agencies

The exact location where an incident occurred determines which agency should take the report.

How to File a Chandler Police Report Online

Chandler Police provides an optional online reporting system for crimes that are not in progress.

The incident must have occurred inside Chandler city limits. The reporting person must also provide enough information for the department to review and classify the report.

Most ordinary non-emergency incidents can be submitted online, but the system cannot be used for:

• Crimes currently in progress
• Death investigations
• Stolen vehicles or licence plates
• Sexual offences
• Crimes against children
• Lost or stolen firearms
• Missing or overdue people
• Vehicle collisions
• Incidents involving city property
• Serious physical injuries
• Threatened or actual school violence
• Threatened or actual workplace violence
• Domestic-related crimes
• Protection-order violations
• Theft or fraud exceeding $50,000

Reports submitted online may take up to five business days to be processed.

People who prefer to speak with an officer can call 480-782-4130 or visit one of the three precincts.

Reporting a Stolen Vehicle

A stolen motor vehicle cannot be reported through the online system.

The registered owner should call 480-782-4130 and provide:

• Vehicle identification number
• Licence plate number
• Year, make and model
• Vehicle colour
• Registered owner’s information
• Last known location
• Approximate time of disappearance
• Information about keys or tracking devices

Before reporting a vehicle stolen, check whether it was towed, repossessed or moved by another authorised person.

Call 911 when the theft is happening, violence was used or the suspect remains nearby.

Obtaining Police and Accident Reports

Police reports can be requested from the Records Unit at:

• 250 E. Chicago Street
• Chandler, Arizona 85225

Records office hours are Monday through Friday from 7 a.m. to 5 p.m., excluding holidays.

The Records Unit telephone number is 480-782-4001.

Requests can be submitted online, by mail or in person.

A request should include:

• Police case number
• Incident date
• Exact location
• Names of involved people
• Type of record requested
• Requester’s contact details

Common police-record fees include:

Police reports generally take approximately 10 to 15 business days after the officer completes the case.

Requests involving body-camera footage, photographs or audio may take approximately 60 to 90 business days.

A qualifying crime victim may receive one free copy of the related police report.

Accident Reports

Accident reports can be requested from the Records Unit or downloaded through the department’s authorised online crash-report providers.

Online accident reports may take a couple of weeks to become available because the investigating officer must complete, review and submit the report.

Call 911 when a collision involves:

• Injuries
• A suspected impaired driver
• A serious traffic hazard
• A driver attempting to leave the scene
• Significant danger to other road users

Vehicle collisions cannot be reported through Chandler’s ordinary online crime-reporting system.

Property and Evidence Retrieval

The Chandler Police Property and Evidence facility is located at:

• 576 W. Pecos Road
• Chandler, Arizona 85225

The telephone number is 480-782-4065.

Public releases are available by appointment only.

Regular service hours are generally:

• Monday from noon to 4:30 p.m.
• Tuesday through Thursday from 8 a.m. to 4:30 p.m.
• Closed Friday through Sunday and on holidays

A person collecting property should bring:

• Government-issued photo identification
• Police case number
• Property receipt
• Proof of ownership
• Investigator or court approval when required

Evidence connected with an investigation cannot normally be released until the assigned officer, prosecutor or court authorises its return.

Firearms and other regulated property may require additional legal eligibility checks.

Towed and Impounded Vehicles

Chandler Police handles vehicle-impound releases from the Downtown Precinct.

The Vehicle Impound Unit can be contacted at 480-782-4109. Its regular hours are Monday through Friday from 8 a.m. to 4 p.m., excluding holidays.

Many police-authorised impounded vehicles are stored by:

• All City Towing
• Phone: 480-833-7278

Vehicles impounded under Arizona law may be held for up to 20 days. Limited early-release conditions may apply to registered owners, spouses, lienholders and other legally authorised parties.

The owner generally needs:

• Valid driver’s licence
• Current vehicle registration
• Current proof of insurance
• Police impound paperwork
• Payment of the administrative fee
• Payment of towing and storage charges

The police administrative fee is generally $150.

The towing company cannot release the vehicle until Chandler Police provides an official release document.

Vehicles being held as criminal evidence follow a separate process and cannot be released until the investigator removes the evidence hold.

Chandler Police and Maricopa County Jail

Chandler Police officers make arrests, but CPD does not operate the Maricopa County jail system.

The Maricopa County Sheriff’s Office operates the county detention facilities. Jail and inmate information is available at:

602-876-0322

People arrested by Chandler Police may first be processed through a local or contracted holding facility before being transferred to county custody.

A recently arrested person may not appear immediately in the county inmate search while identification, medical screening and booking procedures are completed.

Questions about county custody, visitation, commissary, inmate mail or release should be directed to the Maricopa County Sheriff’s Office.

Victim Assistance Services

The Chandler Police Victim Assistance Program can be contacted at 480-782-4535.

Victim advocates may provide:

• Crisis support
• Information about victims’ rights
• Safety planning
• Crime Victims’ Compensation assistance
• Referrals to shelters and counselling
• Guidance about the criminal-justice process
• Help contacting investigators
• Support for family members

People facing an immediate threat should call 911 rather than waiting to speak with a victim advocate.

Complaints About Chandler Police Employees

Complaints involving Chandler Police officers or civilian employees can be submitted online, by telephone or in person.

A person may also visit a police precinct and ask to speak with an on-duty supervisor.

A useful complaint should include:

• Incident date and time
• Exact location
• Employee’s name or badge number, when known
• Police case number
• Witness information
• Photographs, video or documents
• A clear description of what happened

A complaint can still be submitted when the employee’s name is unknown. The date, location, police vehicle number and physical description may help identify the person involved.

Frequently Asked Questions

Q: How many police precincts does Chandler have?

A: Chandler Police has three precincts: Downtown, Desert Breeze and Chandler Heights. The city is further divided into 18 police beats.

Q: Can I report a stolen vehicle online?

A: No. Stolen vehicles and licence plates must be reported by calling 480-782-4130. Call 911 when the theft is happening or someone is in danger.

Q: How can I obtain a Chandler police report?

A: Submit a records request online, by mail or in person at the Downtown Precinct. The Records Unit can be contacted at 480-782-4001.

Q: How can I locate a vehicle impounded by Chandler Police?

A: Call the Vehicle Impound Unit at 480-782-4109 or All City Towing at 480-833-7278. Have the licence plate number, VIN and registered owner’s information available.

Q: Does Chandler Police operate the Maricopa County jail?

A: No. Maricopa County detention facilities are operated by the Maricopa County Sheriff’s Office. Jail information is available at 602-876-0322.