By Amelia Anderson The Concord Police Department, commonly known as CPD, is the municipal law-enforcement agency serving Concord, California. It responds to emergencies, investigates crimes, enforces traffic laws and works with residents through community-policing and crime-prevention programs.
Concord Police primarily operates from one public headquarters on Galindo Street. Unlike departments in larger cities, it does not maintain several public precinct stations. Patrol officers are assigned to different beats and service areas throughout the city.
Residents should call 911 when a crime is happening, someone is in immediate danger or urgent police assistance is required. The department’s 24-hour non-emergency dispatch number should be used for delayed incidents, suspicious activity and other situations that do not present an immediate threat.
Concord Police Department Quick Information
| Information | Details |
| Official name | Concord Police Department |
| Common abbreviation | CPD |
| Headquarters address | 1350 Galindo Street, Concord, CA 94520 |
| Emergency number | 911 |
| Non-emergency dispatch | 925-671-3333 |
| Community Service Desk | 925-671-3220 |
| Main lobby information | 925-671-3200 |
| Records Unit | 925-671-3240 |
| Investigations Division | 925-671-3430 |
| Anonymous tip line | 925-603-5836 |
| Property and Evidence | 925-671-3197 |
| Professional Standards | 925-671-3430 |
| Main lobby hours | Monday to Friday, 8 a.m. to 5 p.m. |
| Records office hours | Monday to Friday, 8 a.m. to 5 p.m. |
| County | Contra Costa County |
| Public police precincts | None |
| Main divisions | Field Operations, Investigations and Administrative Services |
| County inmate information | 925-646-4496 |
| Martinez Detention Facility | 1000 Ward Street, Martinez, CA 94553 |
Concord Police Department Address
The Concord Police Department headquarters is located at: 1350 Galindo Street, Concord, California 94520
The public lobby and Community Service Desk are generally open Monday through Friday from 8 a.m. to 5 p.m., excluding holidays.
The headquarters contains the public reporting desk, Police Records, department administration and several support services. Some investigative offices operate from a separate facility on Parkside Drive.
The 24-hour police non-emergency number is:
925-671-3333
This number should be used when police assistance is needed but the situation does not involve an immediate threat to life or property.
Call 911 when:
- A crime is currently happening.
- Someone is injured or in immediate danger.
- A firearm or another dangerous weapon is involved.
- A suspect remains at or near the scene.
- A serious traffic collision has occurred.
- A child or vulnerable person is missing under dangerous circumstances.
- Immediate police, fire or medical assistance is required.
For a delayed crime report that does not require an officer to be dispatched, residents may contact the Community Service Desk at 925-671-3220.
Important Concord Police Phone Numbers
| Police service | Phone number |
| Emergency assistance | 911 |
| Non-emergency police dispatch | 925-671-3333 |
| Community Service Desk | 925-671-3220 |
| Main lobby information | 925-671-3200 |
| Records Unit | 925-671-3240 |
| Investigations Division | 925-671-3430 |
| Anonymous tip line | 925-603-5836 |
| Property and Evidence | 925-671-3197 |
| Professional Standards | 925-671-3430 |
| Contra Costa County inmate information | 925-646-4496 |
| Martinez Detention Facility | 925-646-4493 |
Specialised numbers are mainly intended for information, appointments, property retrieval and case follow-up. A new crime should normally be reported through 911, non-emergency dispatch, the Community Service Desk or the online reporting system.
Does Concord Police Have Precinct Stations?
Concord Police does not operate several separate public precinct stations. Most public-facing police services are provided from the main headquarters at 1350 Galindo Street.
Patrol officers are assigned to geographic beats and work throughout the city. Dispatchers determine which officer should respond based on the incident location, seriousness of the call and available police resources.
Residents do not need to identify a police beat before requesting assistance. They should provide:
- Exact street address
- Apartment, unit or business number
- Nearest intersection
- Description of the incident
- Suspect information
- Vehicle description
- Information about weapons or injuries
Police boundaries do not always follow ZIP codes, school districts or commonly used neighbourhood names. The exact location where an incident occurred determines whether Concord Police or another agency is responsible.
Concord Police Department Divisions
The department’s main organisational functions include Field Operations, Investigations and Administrative Services.
1. Field Operations Division
The Field Operations Division is the department’s largest frontline division. It provides 24-hour response to emergency and non-emergency calls throughout Concord.
Patrol officers handle:
- Emergency calls
- Delayed crime reports
- Preliminary criminal investigations
- Domestic disturbances
- Suspicious-person and vehicle reports
- Welfare checks
- Missing-person reports
- Traffic enforcement
- Vehicle collisions
- Arrests and warrant-related activity
- Visible neighbourhood patrol
A patrol officer normally prepares the initial report and collects immediately available information. Cases requiring additional investigation may later be assigned to detectives.
Field Operations also includes specialised functions such as:
- Traffic and motorcycle officers
- Special Operations
- Community Service Officers
- Parking enforcement
- Field training
- Special-event response
- Tactical support
2. Community Service Desk
The Community Service Desk is the department’s main public point of contact for non-emergency services.
It is located inside the police headquarters lobby and operates Monday through Friday from 8 a.m. to 5 p.m.
Community Service Officers can assist with:
- Taking selected non-emergency reports
- Explaining reporting options
- Connecting residents with specialised police units
- Providing general police information
- Assisting with administrative services
- Helping residents use online police services
Many non-emergency reports can be taken by telephone. Call 925-671-3220 to determine whether the incident qualifies.
Concord Police no longer provides ordinary public Live Scan or fingerprinting services. Residents who need fingerprints for employment, licensing or other purposes must use an authorised fingerprint provider.
3. Investigations Division
The Investigations Division operates from:
- 1950 Parkside Drive
- Concord, California 94519
Its telephone number is 925-671-3430.
The division conducts detailed investigations into serious and complex criminal cases. It contains four principal detective units:
- Major Crimes Unit
- Financial Crimes Unit
- Special Victims Unit
- Violence Suppression Unit
The division is also supported by the Real Time Intelligence Center.
4. Major Crimes Unit
The Major Crimes Unit investigates serious offences such as:
- Homicide
- Robbery
- Serious assault
- Missing-person cases
- Suspicious deaths
- Selected cold cases
Detectives may interview witnesses, review surveillance recordings, examine forensic evidence and work with prosecutors to prepare criminal cases.
5. Financial Crimes Unit
The Financial Crimes Unit investigates matters involving:
- Fraud
- Forgery
- Identity theft
- Embezzlement
- Counterfeit documents
- Credit-card offences
- Financial scams
Victims should preserve bank statements, receipts, emails, text messages and other relevant financial records.
6. Special Victims Unit
The Special Victims Unit handles sensitive cases involving vulnerable victims. Its investigations may include:
- Sexual offences
- Crimes against children
- Elder abuse
- Domestic violence
- Human trafficking
- Other offences involving vulnerable people
Victim information may be protected from ordinary public disclosure.
7. Violence Suppression Unit
The Violence Suppression Unit investigates and works to prevent serious violent and gang-related criminal activity.
Its work may include:
- Gang investigations
- Illegal firearm cases
- Violent repeat offenders
- Serious street crime
- Coordination with regional task forces
People with information about serious crimes can contact the anonymous tip line at 925-603-5836.
8. Administrative Services Division
Administrative Services manages many of the systems required for police operations.
Its responsibilities include:
- Police Records
- Emergency communications
- Property and Evidence
- Training
- Recruitment
- Professional Standards
- Crime analysis
- Department technology
- Budget and administrative support
- Public-record processing
The department also employs crime-analysis personnel who review crime patterns, trends and intelligence information to support patrol and investigative operations.
What County Is the Concord Police Department In?
The Concord Police Department is located in Contra Costa County, California.
CPD’s regular jurisdiction is limited to Concord city boundaries rather than the entire county.
The Contra Costa County Sheriff’s Office is a separate agency. It operates county detention facilities, provides court security and performs law-enforcement duties in unincorporated areas and contract communities.
Nearby cities such as Walnut Creek, Pleasant Hill, Martinez, Clayton and Pittsburg have their own police departments or separate law-enforcement arrangements.
Certain incidents may be handled by other agencies, including:
- California Highway Patrol
- Bay Area Rapid Transit Police
- Contra Costa County Sheriff’s Office
- California State University police
- Federal law-enforcement agencies
Incidents on state highways and freeways are generally handled by the California Highway Patrol. Crimes occurring on BART trains, platforms or controlled station property may fall under BART Police jurisdiction.
During an emergency, call 911 so dispatchers can send the appropriate agency.
How to File a Concord Police Report Online
Concord Police accepts online reports for selected non-emergency incidents.
Online reporting may be used for:
- Child-custody order documentation
- Violation-of-order documentation
- Illegal dumping
- Harassing telephone calls
- Identity theft
- Lost property
- Stolen property
- Vandalised property
- Non-injury traffic collisions
- Hit-and-run collisions without injuries
- Theft from an unlocked garage
- Theft from a storage unit
- Vehicle tampering
The following conditions generally must be met:
- The incident is not an emergency.
- It occurred within Concord city limits.
- It did not occur on a state freeway.
- There is no known suspect.
- There is no physical evidence.
- There is no surveillance recording.
- There is no known property serial number requiring immediate database entry.
- The reporting person has a valid email address.
The online system is no longer used for thefts from vehicles. These incidents should be reported directly to a police employee.
Lost or stolen licence plates must be reported in person at the Police Department. When stolen property has a known serial number, call the Community Service Desk so the information can be properly entered into police databases.
Reporting a Stolen Vehicle
A stolen motor vehicle should not be reported through the ordinary online system.
Call the Community Service Desk or non-emergency dispatch and provide:
- Vehicle identification number
- Licence plate number
- Year, make and model
- Vehicle colour
- Registered owner’s name
- Last known location
- Approximate time of disappearance
- Information about vehicle keys
- Available tracking information
Before reporting the vehicle stolen, check whether it was towed, repossessed or moved by another authorised person.
Call 911 when the vehicle theft is happening, the suspect remains nearby or violence was involved.
Obtaining Police and Traffic Reports
The Records Unit is located at Police Headquarters:
- 1350 Galindo Street
- Concord, California 94520
The telephone number is 925-671-3240. Public hours are Monday through Friday from 8 a.m. to 5 p.m.
Records services include:
- Police incident reports
- Traffic collision reports
- Clearance letters
- Repossession receipts
- Public-record requests
- Other releasable police documents
A person requesting a report should provide:
- Police case number
- Incident date
- Exact location
- Names of involved people
- Type of report requested
- Government-issued identification
Police reports are normally available approximately seven to ten days after the incident, although complex investigations may take longer.
The standard fee for a police or traffic report is generally $20. A local clearance letter generally costs $45, while a repossession receipt generally costs $15.
Some reports may be unavailable when release could interfere with an investigation, reveal protected information or endanger a person identified in the record.
Property and Evidence Retrieval
The Property and Evidence Unit receives, catalogues and stores:
- Criminal evidence
- Found property
- Safekeeping property
- Recovered stolen property
- Firearms
- Currency
- Electronic devices
- Personal belongings
- Biological and hazardous evidence
The unit is open Monday through Friday from 8 a.m. to 5 p.m.
For questions or to schedule an appointment, call:
- 925-671-3197
A person collecting property should generally bring:
- Government-issued photo identification
- Police case number
- Property receipt
- Proof of ownership
- Investigator or court authorisation when required
Property connected with an active criminal investigation cannot normally be released until the assigned investigator, prosecutor or court approves its return.
Items belonging to another person may require written authorisation or proof of legal authority.
Towed and Impounded Vehicles
Concord Police may order a vehicle towed after:
- An arrest
- A traffic collision
- A licence or registration violation
- Abandonment
- Illegal parking
- A criminal investigation
- A statutory vehicle impound
The city provides an online vehicle-location service for vehicles towed at the request of Concord Police.
People can also call the Community Service Desk at 925-671-3220 and provide:
- Licence plate number
- Vehicle identification number
- Police case number
- Registered owner’s name
- Location from which the vehicle was removed
- Approximate date and time of the tow
The registered or legal owner generally needs:
- Valid government-issued identification
- Current registration or proof of ownership
- Valid driving privileges or a licensed driver
- Proof of insurance
- Police release paperwork
- Payment of administrative, towing and storage charges
A person acting for the registered owner may need a notarised authorisation letter or valid power of attorney.
A vehicle held as criminal evidence cannot be released until the investigating officer removes the police hold.
Concord Police and Contra Costa County Jail
Concord Police officers make arrests, but CPD does not operate the county jail system.
People arrested by Concord Police may be booked into the:
- Martinez Detention Facility
- 1000 Ward Street
- Martinez, California 94553
The facility is operated by the Contra Costa County Sheriff’s Office.
For 24-hour inmate information, call:
- 925-646-4496
The facility information number is 925-646-4493.
A recently arrested person may not appear immediately in the county custody system while identification, medical screening and booking procedures are completed.
Questions about custody, bail, visitation, commissary or release should be directed to the Sheriff’s Office rather than Concord Police.
Complaints About Concord Police Employees
Complaints involving Concord Police officers or civilian employees are reviewed by the Professional Standards Unit.
The unit operates from:
- 1950 Parkside Drive
- Concord, California 94519
The telephone number is 925-671-3430.
Complaints may concern:
- Employee conduct
- Quality of police service
- Alleged policy violations
- Use of authority
- Unprofessional behaviour
- Department procedures
A useful complaint should include:
- Incident date and time
- Exact location
- Employee’s name or badge number, when known
- Police case number
- Witness information
- Photographs, videos or documents
- A clear explanation of what occurred
A complaint can still be submitted when the employee’s identity is unknown. The incident time, location, police vehicle number and physical description may help identify the person involved.
Frequently Asked Questions
Q: Does Concord Police have separate precinct stations?
A: No. Most public police services are provided from headquarters at 1350 Galindo Street. Patrol officers are assigned to beats throughout the city.
Q: Can I report a stolen vehicle online?
A: No. Contact the Community Service Desk at 925-671-3220 or non-emergency dispatch at 925-671-3333. Call 911 when the theft is happening or someone is in danger.
Q: How long does it take to obtain a Concord police report?
A: Reports are generally available within seven to ten days. Contact the Records Unit before visiting to confirm that the report is complete and releasable.
Q: How can I locate a vehicle towed by Concord Police?
A: Use the city’s towed-vehicle search or call 925-671-3220 with the licence plate number, VIN and registered owner’s information.
Q: Does Concord Police operate the Contra Costa County jail?
A: No. County detention facilities are operated by the Contra Costa County Sheriff’s Office. People arrested in Concord may be booked at the Martinez Detention Facility.