By Amelia Anderson The Peoria Police Department (PPD) is the municipal law-enforcement agency serving Peoria, Illinois. The department provides emergency response, patrol, criminal investigations, traffic enforcement, neighborhood policing, records services, crime prevention, specialized investigations and other public-safety functions within the city.
For an emergency, a crime in progress, an immediate threat to life or safety, or another situation requiring urgent police response, call 911. For non-emergency police assistance, residents can call 309-673-4521. The department’s main facility is located at 600 SW Adams Street in downtown Peoria.
PPD is accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA). Its work is divided among uniformed operations, investigations, support functions, records, neighborhood services and professional standards. The department also provides an online citizen reporting system for qualifying non-emergency incidents.
Peoria Police Department Quick Information
| Information | Details |
| Official name | Peoria Police Department |
| Common abbreviation | PPD |
| Headquarters | 600 SW Adams Street, Peoria, IL 61602 |
| Emergency number | 911 |
| Main / non-emergency number | 309-673-4521 |
| Information Office | 309-494-8300 |
| Records Unit | 309-494-8345 |
| Property Room | 309-494-8263 |
| Patrol | 309-494-8233 |
| Traffic | 309-494-8285 |
| Neighborhood Services | 309-494-8207 |
| Training | 309-494-8240 |
| County | Peoria County |
| Online police reporting | Available for eligible non-emergency incidents |
| County jail / corrections | Peoria County Jail / Corrections Division |
| Jail address | 301 N. Maxwell Road, Peoria, IL 61604 |
| Jail administration | 309-697-8515 |
| Inmate information | 309-697-7841 |
The police lobby is generally listed as open Monday through Friday from 9:00 a.m. to 5:00 p.m. Records is listed Monday through Friday from 8:00 a.m. to 5:00 p.m., while the Property Room is listed Monday through Friday from 8:00 a.m. to 4:00 p.m. Emergency police response is available at all times through 911.
Peoria Police Department Address
The main police facility is:
- Peoria Police Department
- 600 SW Adams Street
- Peoria, Illinois 61602
- Main / non-emergency: 309-673-4521
The headquarters serves as the central location for police administration, patrol support, criminal investigations, records, property functions, professional standards and other department services. Residents who need a specific unit can use the department’s published unit numbers, but the main police number is the practical starting point when the correct unit is not known.
People commonly contact the department for matters such as:
- Reporting a crime or requesting a police response
- Filing an eligible non-emergency report online
- Obtaining a police or crash report
- Providing information about a criminal investigation
- Asking about property being held by police
- Contacting patrol, traffic or neighborhood services
- Filing a complaint or commendation involving a department employee
- Obtaining information about records and FOIA requests
Residents should not use ordinary administrative contact methods for emergencies. If circumstances are dangerous, rapidly developing or involve an immediate threat, 911 is the correct contact method.
Peoria Police Department Organization
The Peoria Police Department publishes several major divisions and units that divide front-line policing, investigations and administrative support. These include:
- Administration
- Investigations
- Neighborhood Services Unit
- Professional Standards (Internal Affairs)
- Records
- Support Services
- Uniform Services
- Chaplain Program
The structure allows patrol officers to handle immediate calls while detectives and specialized personnel take responsibility for cases requiring longer-term investigation, technical evidence work, youth-related investigation, targeted enforcement or administrative review.
Uniform Services, Patrol and Traffic
Uniform Services provides the department’s primary front-line response. Patrol officers respond to emergency and routine calls, protect life and property, maintain order, investigate incidents at the initial stage, make arrests and assist other units with crime scenes and evidence preservation.
Patrol responsibilities commonly include:
- Responding to 911 and non-emergency calls for service
- Protecting victims and securing incident scenes
- Locating and apprehending criminal offenders
- Conducting preliminary investigations
- Enforcing criminal and traffic laws
- Assisting detectives and crime-scene personnel
- Addressing neighborhood quality-of-life concerns
- Providing visible police presence throughout the city
The K-9 Unit is part of patrol operations and can assist with tasks such as searches, tracking and other law-enforcement functions. Patrol can be contacted at 309-494-8233 for appropriate administrative matters; immediate police response should still be requested through 911 or the main police number depending on urgency.
The Traffic function handles traffic enforcement, major collision investigation, parking-related enforcement and public education. The Traffic office is listed at 309-494-8285. Peoria also makes traffic crash reports available through an online crash-report service, and the department states that reports are usually available electronically within about two business days after an incident.
Criminal Investigations and Specialized Investigations
The Criminal Investigations Division (CID) investigates serious or complex cases and prepares criminal cases for prosecution. The department identifies robbery, theft, sexual offenses, homicide, fraud, drug crime, arson and other serious offenses among the types of cases handled by investigators.
Investigative functions include several specialized areas:
- Criminal Investigations Division
- Juvenile Unit
- Computer Crimes Unit
- Special Investigations Division
The Juvenile Unit focuses on delinquency and criminal behavior involving young people and also works as a liaison with local schools. The Computer Crimes Unit handles technology-related investigations and digital evidence matters, including cases involving internet fraud and exploitation offenses.
The Special Investigations Division targets areas such as drug trafficking, human trafficking, gang violence and shootings. Officers may also work with local, state and federal partners when an investigation crosses agency boundaries or requires specialized resources. The Investigations contact number published by the city is 309-494-8418.
Not every report results in the same level of detective follow-up. Assignment can depend on the seriousness of the offense, available evidence, identifiable suspects, witness information and whether useful investigative leads exist.
Support Services and Records
Support Services covers several functions that keep police operations running, including technical services, the Information Office, the Records Unit and training. These areas manage report processing, department records, information requests, internal systems, facilities and equipment support.
The Records Unit maintains police reports, arrest information and other department records while following state and federal confidentiality rules. It also processes many public-record requests, criminal-history related records, permits, identification functions and other administrative documents.
Important contacts include:
- Records Unit: 309-494-8345
- Information Office: 309-494-8300
- Training: 309-494-8240
- Property Room: 309-494-8263
The Records Unit is listed as open Monday through Friday from 8:00 a.m. to 5:00 p.m. Because some records contain confidential, juvenile, victim, investigative or legally protected information, a requested document may be redacted or withheld when required by law.
Neighborhood Services and Community Programs
The Neighborhood Services Unit supports community policing and crime-prevention work. Its programs are designed to connect residents, neighborhood groups, schools and police personnel before problems become emergencies.
Community-oriented programs associated with this area include:
- Neighborhood Watch
- Neighborhood programs and presentations
- Nuisance-abatement coordination
- Citizen police education programs
- Community outreach and public-safety presentations
Neighborhood Services can be contacted at 309-494-8207. This unit is best suited for ongoing community concerns, prevention programs and neighborhood engagement rather than an active crime or emergency.
What County Is Peoria Police Department In?
The Peoria Police Department is located in Peoria County, Illinois. PPD is a municipal police agency serving the City of Peoria, while the Peoria County Sheriff’s Office is a separate county agency with responsibilities that include law enforcement in county jurisdiction, court security and operation of the county correctional facility.
This distinction is important after an arrest. A person may initially be processed by city police and later be transferred to the Peoria County correctional system. Once a person is in county custody, jail location, visitation, inmate-account and release questions should be directed to the Peoria County Sheriff’s Office rather than the city Police Records Unit.
Filing a Peoria Police Report
For emergencies, call 911. For non-emergency situations that require police assistance or that do not qualify for online self-reporting, contact the Peoria Police Department at 309-673-4521.
Peoria provides an Online Citizen Reporting System for many common non-emergency incidents. Examples of incidents listed as eligible include:
- Assault involving an unknown suspect and no domestic relationship
- Battery with no injury, an unknown suspect and no domestic relationship
- Burglary from a motor vehicle
- Criminal damage to property or a vehicle
- Vandalism or criminal defacement
- Deceptive practices and certain forgery reports
- Harassing or annoying calls, messages or texts
- Identity theft
- Lost property
- Retail theft and other theft reports
- Theft of services
- Unauthorized use of a credit or debit card
- Supplemental reports
The online system is intended only for qualifying incidents. The city states that the incident must not be an emergency, the person filing must be at least 18, the event must have occurred within Peoria city limits, there must be no identifiable suspect and there must be no physical evidence left at the scene.
Domestic violence is not eligible for online self-reporting. Lost or stolen license plates and firearms also should not be reported through the online system. For those situations, residents should contact the department directly. Every online report is reviewed, and the person filing may be contacted if additional investigation is needed.
Obtaining a Peoria Police Report
The Peoria Police Department Records Unit handles requests for police reports and related records. The Records Unit can be reached at 309-494-8345 and is listed as open Monday through Friday from 8:00 a.m. to 5:00 p.m.
A requester should provide as much identifying information as possible, such as:
- Police case or report number
- Date and approximate time of the incident
- Incident location
- Names of people involved
- Type of incident or document requested
Formal records requests may also be submitted under the Illinois Freedom of Information Act (FOIA). Police Department FOIA requests can be sent to the department’s Records-FOIA function at 600 SW Adams Street. The city also provides an online FOIA portal. Police FOIA requests may be faxed to 309-494-8440.
Traffic crash reports can be obtained through the city’s online crash-report service. The city lists a $5 fee for a redacted traffic crash report requested under its FOIA fee schedule. Availability and permissible disclosure depend on the type of record and applicable law.
Property and Evidence
The Peoria Police Department Property Room can be contacted at 309-494-8263. Its published hours are Monday through Friday from 8:00 a.m. to 4:00 p.m.
Items held by a police property function can include recovered property, evidence collected during investigations, found property and items held for safekeeping. Property that remains evidence in an active criminal case generally cannot be released simply because an owner requests it; release may require authorization from investigators, prosecutors or the court.
Anyone attempting to recover property should be prepared to provide identification, a police case number when available and documentation showing ownership or authorization. Calling the Property Room before visiting can help confirm whether the item is eligible for release and what documentation is required.
Victim and Witness Assistance
People who report crimes to Peoria Police may also need services outside the police department, especially after a case moves into prosecution. The Peoria County State’s Attorney’s Office operates a Victim and Witness Advocacy Unit that helps victims understand court proceedings, court dates and available services. The State’s Attorney’s Office can be contacted at 309-672-6900.
The Peoria County Family Justice Center also provides assistance connected with domestic violence, including safety planning, orders of protection, referrals, advocacy and other support. The Family Justice Center can be contacted at 309-676-4280.
Victims should use 911 when they are in immediate danger. Police reporting, protective-order assistance, prosecution services and victim advocacy are related but separate functions, so the appropriate contact may change as a case progresses.
Complaints About Peoria Police Employees
Complaints involving alleged misconduct by a Peoria Police Department employee are handled through Professional Standards (Internal Affairs). A complaint may be made in person, by telephone or by completing the department’s citizen commendation/complaint form and sending it to the department.
A useful complaint should include as much specific information as possible, including:
- Date and approximate time
- Location of the incident
- Employee name or identifying information if known
- Police vehicle or badge information if available
- Case, citation or incident number
- Names of witnesses
- Photographs, recordings or other supporting material
- A clear description of what occurred
Commendations can also be submitted when a resident wants to recognize an employee’s service. The department’s main number, 309-673-4521, can be used to ask for a supervisor or guidance on submitting a complaint or compliment.
Peoria County Jail Information
The Peoria Police Department does not operate the county jail. County detention is managed by the Peoria County Sheriff’s Office Corrections Division at:
- Peoria County Sheriff’s Office – Corrections
- 301 N. Maxwell Road
- Peoria, Illinois 61604
- Administration: 309-697-8515
- Inmate information / Corrections Sergeant Desk: 309-697-7841
The Corrections Division handles custody and jail operations, including inmate accounts, property, mail, telephone access, medical-care information and visitation. Family members or others trying to determine whether someone is in custody can use the county’s inmate information resources or call the inmate information line.
Once a person has been transferred to county custody, questions about visitation, housing, inmate property or release should be directed to the Peoria County Sheriff’s Office rather than the Peoria Police Department.
Frequently Asked Questions
Q: What is the Peoria Police non-emergency number?
A: Call 309-673-4521 for non-emergency police assistance in Peoria, Illinois. Call 911 when there is an immediate threat, a crime in progress or another emergency requiring urgent response.
Q: Where is the Peoria Police Department located?
A: The main police facility is at 600 SW Adams Street, Peoria, IL 61602.
Q: Can I file a Peoria police report online?
A: Yes. Peoria offers online self-reporting for a number of qualifying non-emergency incidents. The incident must meet the city’s eligibility rules, including no identifiable suspect and no physical evidence left at the scene.
Q: How do I get a copy of a Peoria police report?
A: Contact the Police Department Records Unit at 309-494-8345. Formal public-record requests may also be submitted through the City of Peoria FOIA process.
Q: What county is the Peoria Police Department in?
A: The department is in Peoria County, Illinois. It is a city police agency and is separate from the Peoria County Sheriff’s Office.
Q: Does Peoria Police operate the county jail?
A: No. The Peoria County Sheriff’s Office Corrections Division operates the county correctional facility at 301 N. Maxwell Road. The inmate information number is 309-697-7841.