By Amelia Anderson The Milford Police Department (MPD) is the municipal law-enforcement agency serving Milford, Connecticut. The department provides 24-hour patrol, emergency response, criminal investigations, traffic enforcement, community policing, school-resource services, marine and dive operations, evidence handling, records services and other public-safety functions across the city.
For an emergency or an incident requiring immediate police response, call 911. For a non-emergency incident, a request for an officer, general police assistance or information, call 203-878-6551. The department operates 24 hours a day, seven days a week.
Milford Police Department Quick Information
| Information | Details |
| Official name | Milford Police Department |
| Common abbreviation | MPD |
| Headquarters | 430 Boston Post Road, Milford, CT 06460 |
| Emergency number | 911 |
| Police / non-emergency line | 203-878-6551 |
| Reports and records | 203-874-4615 |
| Traffic Division | 203-878-5244 |
| Detective Division | 203-877-1465 |
| Special Investigations Unit | 203-878-6303 |
| Community Engagement Unit | 203-874-2366 |
| Training Division | 203-783-4747 |
| Fax | 203-876-7943 |
| County | New Haven County, Connecticut |
| Police service hours | 24 hours a day, 7 days a week |
| Correctional system | Connecticut Department of Correction |
Milford Police Department Address
The main police facility is:
- Milford Police Department
- 430 Boston Post Road
- Milford, CT 06460
- Phone: 203-878-6551
The headquarters is the central location for patrol operations, police administration, records and licensing services, investigations, evidence functions and other department activities. The facility and police response operation are available around the clock, although individual administrative offices have more limited weekday hours.
Residents may contact MPD for matters such as:
- Reporting criminal activity or suspicious behavior
- Requesting an officer for a non-emergency incident
- Reporting a motor-vehicle crash or traffic concern
- Requesting copies of police reports and records
- Providing crime information or investigative tips
- Asking about property or evidence
- Submitting a complaint about police employee conduct
- Seeking information about department services
Milford Police Department Organization
Milford Police organizes its work through patrol, investigative, administrative and specialized functions. Important divisions and units include:
- Patrol Division
- Detective Division and General Investigations
- Special Investigations Unit
- Administrative Division
- Records Division
- Evidence Division
- Traffic Division
- Community Engagement Unit
- Identification Bureau
- Computer Crime Unit
- School Resource Officers
- Marine Patrol / Dive Team
- T. Division
- Training Division / Recruit Academy
Patrol Division
The Patrol Division is the department’s largest uniformed component and provides police coverage 24 hours a day, 365 days a year. Patrol officers are normally the first police personnel to respond when a resident reports a crime, crash, disturbance, suspicious activity or other incident requiring an on-scene response.
Basic patrol responsibilities include:
- Responding to emergency and routine calls for service
- Deterring crime and maintaining public safety
- Enforcing Connecticut criminal and motor-vehicle laws
- Enforcing applicable city ordinances
- Conducting preliminary investigations
- Protecting victims and securing incident scenes
- Making arrests when legally appropriate
- Preparing police and crash reports
- Providing assistance, information and referrals
Milford divides each day into patrol shifts and assigns officers to geographical beats. Patrol resources may be moved or supplemented when call volume, crime patterns or special events create additional needs.
Specialized Patrol Functions
The department maintains specialized capabilities that support ordinary patrol. These may include K-9 operations, bicycle patrol, off-road vehicle deployment, crime-suppression assignments, marine enforcement and dive-team services. These resources allow officers to respond to situations that require equipment or training beyond standard vehicle patrol.
Detective Division and Investigations
The Detective Division handles criminal cases that require additional investigation beyond the initial patrol response. Detectives may review reports, interview victims and witnesses, examine available evidence, identify suspects, coordinate forensic work and prepare cases for prosecution.
Investigative functions include:
- General criminal investigations
- Special investigations
- Computer-related crime investigations
- Identification and forensic support
- School-resource investigations and school safety support
- Follow-up on serious or complex offenses
The main Detective Division number is 203-877-1465. The Special Investigations Unit can be reached at 203-878-6303. A detective assignment depends on the nature of the case, available evidence, investigative leads and other case factors.
Community Engagement Unit
The Community Engagement Unit works with residents, businesses, schools and community groups on crime prevention and neighborhood concerns. Its role is broader than responding to individual incidents and can include outreach, problem-solving, public education and coordination of community-policing activities.
The Community Engagement Unit can be contacted at 203-874-2366.
Traffic Division
The Traffic Division addresses road-safety and motor-vehicle concerns within Milford. Its work may include traffic enforcement, investigation of traffic-related incidents, roadway-safety initiatives, parking or traffic questions and support for special events that affect vehicle or pedestrian movement.
The Traffic Division can be contacted at 203-878-5244.
Filing a Milford Police Report
For a crime or incident that is happening now, or when an officer is needed at the scene, residents should call 203-878-6551. Emergencies should always be reported through 911.
The department’s online “Make a Report” page currently functions as a crime-tip submission service rather than a substitute for immediate police dispatch. The department specifically warns that the web form is not monitored 24 hours a day. People may use it to provide information about matters such as drug activity, motor-vehicle violations, juvenile problems, criminal activity, wanted persons and suspicious activity.
Call police directly rather than relying on an online tip when:
- The incident is in progress
- Someone is injured or threatened
- A suspect is present or nearby
- A weapon is involved
- An officer needs to inspect the scene
- Evidence may need to be collected
- Immediate public-safety action is necessary
Obtaining a Milford Police Report
Milford Police provides a dedicated records-request process for people seeking police reports or other releasable records. The department advises requesters to call 203-874-4615 to verify whether the requested material is available. Requests may also be submitted through the department’s online records-request system.
The administrative and records service schedule is generally Monday through Friday, 9:00 a.m. to 3:00 p.m., although hours may change based on staffing. The office is closed on weekends and holidays.
When requesting a report, it is helpful to provide:
- Police case or incident number, if known
- Date and approximate time of the incident
- Location of the incident
- Names of people involved
- Type of report or record being requested
- Requester contact information
Some police information may be withheld, delayed or redacted when disclosure is restricted by Connecticut law, an active investigation, privacy protections or another legal exemption.
Evidence and Property
The Evidence Division is responsible for the secure handling of property and evidence that enters police custody. Items can include recovered property, seized evidence, firearms, electronic devices, found property and material collected during criminal investigations.
Evidence required for an active criminal case generally remains in police custody until investigators, prosecutors or a court determine that it can be released or otherwise disposed of. People seeking property should contact the department before appearing in person and should be prepared to provide identification and case information.
Training Division and Recruit Academy
The Training Division coordinates department training and recruit-academy functions. Its responsibilities can include mandatory in-service training, firearms or skills instruction, legal updates, specialized courses and support for newly hired officers. The Training Division number is 203-783-4747.
Complaints About Milford Police Employees
Milford Police states that allegations of employee misconduct are investigated. A complaint can be made verbally, in writing, by telephone, fax or email, through another person, or anonymously. Complaint forms and information about the complaint process are also available from police headquarters.
A useful complaint should include as much specific information as possible:
- Date and approximate time
- Exact location
- Description of the incident
- Employee name, badge information or description if known
- Police vehicle or case information
- Names of witnesses
- Photographs, recordings or documents when relevant
A complaint about misconduct is separate from a crime tip. If immediate police assistance is required, residents should use 911 or the department’s main 203-878-6551 line instead of waiting for an administrative complaint to be reviewed.
What County Is Milford Police Department In?
The Milford Police Department is located in Milford, Connecticut, within the geographic area known as New Haven County. Connecticut no longer uses county governments to operate ordinary local services, so MPD is a city police agency rather than a county police department.
This distinction is important for correctional matters. Connecticut’s correctional facilities are operated by the Connecticut Department of Correction rather than by a New Haven County sheriff or county jail system.
Correctional Facility Information
People arrested by Milford Police may be held temporarily by the police department for booking and court processing, but longer-term pretrial detention is handled through the Connecticut Department of Correction.
For adult male pretrial detainees associated with Milford Superior Court, the state identifies Bridgeport Correctional Center as one of the facilities serving the Milford court. The facility is:
- Bridgeport Correctional Center
- 1106 North Avenue
- Bridgeport, CT 06604
The actual facility used in an individual case can depend on sex, classification, court status, medical needs, available housing and Department of Correction decisions. Connecticut’s York Correctional Institution serves as the state’s institution for female pretrial and sentenced offenders.
Once a detainee has been transferred from local police custody into the state correctional system, questions about housing, visitation or correctional status should be directed to the Connecticut Department of Correction rather than Milford Police Records.
Frequently Asked Questions
Q: What is the Milford Police non-emergency number?
A: Call 203-878-6551 for a non-emergency incident, to request police assistance, to report an incident or for general police information. Call 911 for emergencies.
Q: Where is the Milford Police Department located?
A: The police headquarters is at 430 Boston Post Road, Milford, Connecticut 06460.
Q: How do I request a Milford police report?
A: Call the records and administrative line at 203-874-4615 to check availability. The department also provides an online records-request system.
Q: Can I use the Milford Police website to report an emergency?
A: No. The online crime-tip form is not monitored 24 hours a day. Emergencies must be reported to 911, and incidents happening now should be reported to 203-878-6551.
Q: Does New Haven County operate a jail for Milford arrests?
A: No. Connecticut does not use county jails in the same way many other states do. State correctional facilities are operated by the Connecticut Department of Correction.