Amarillo Police Department: Address, Phone Number, Division, County

The Amarillo Police Department (APD) is the municipal law-enforcement agency serving Amarillo, Texas. The department provides emergency response, uniformed patrol, criminal investigations, traffic enforcement, school liaison services, crime prevention, community engagement, records services, property and evidence management, training and specialized tactical operations across the city.

For an emergency or a crime in progress, call 911. For non-emergency police, fire, ambulance or animal-management assistance, call 806-378-3038. Police response and dispatch are available around the clock, while the department’s administrative offices are generally open Monday through Friday from 8:00 a.m. to 5:00 p.m.

Amarillo Police Department Quick Information

Amarillo Police Department Address

The main police facility is:

• 200 SE 3rd Avenue, Amarillo, TX 79101
• Non-emergency: 806-378-3038

The headquarters is the department’s principal administrative and public-service location. It houses major police functions including patrol administration, criminal investigations, records, property and evidence, internal affairs, training and other support services.

Published office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. These hours apply to administrative services and do not limit 24-hour emergency response or police dispatch.

Residents may contact the department for matters such as:

• Reporting a non-emergency crime or suspicious incident
• Requesting an officer
• Filing or supplementing a police report
• Obtaining public police records
• Requesting crash-report information
• Providing crime or narcotics information
• Recovering authorized property
• Submitting a complaint about police service
• Seeking crime-prevention or community-safety information

Amarillo Police Department Organization

The department’s current structure identifies six principal divisions:

• Administration
• Patrol Division
• Criminal Investigations Division
• Training and Personnel Division
• Record Services Division
• Specialized Operations Division

These divisions are supported by units responsible for communications, professional standards, property and evidence, crime prevention, tactical operations, school liaison work, traffic enforcement and other specialized functions.

1. Patrol Division

The Patrol Division is the largest division in the Amarillo Police Department, with more than 150 officers assigned to uniformed patrol. Patrol officers respond to public calls for service and conduct the preliminary investigation of incidents reported throughout the city.

Patrol responsibilities include:

• Emergency and routine calls for service
• Preliminary criminal investigations
• Crime-scene protection
• Victim and witness assistance
• Criminal-law enforcement
• Traffic enforcement
• Arrests and warrant-related activity
• Neighborhood patrol
• Incident-report preparation

Patrol watches are supervised through a shift structure, with officers assigned to areas of the city. The division also works with specialized units when an incident requires traffic, tactical, investigative or other additional resources.

2. Criminal Investigations Division

The Criminal Investigations Division conducts follow-up investigations for many criminal cases occurring inside Amarillo city limits. Detectives review initial reports, interview victims and witnesses, analyze available evidence, identify suspects and prepare cases for prosecution.

Specialized investigative units include:

• Homicide Unit
• Special Victims Unit
• Violent Crimes Unit
• Domestic Violence Unit
• Property Crimes Unit
• General Investigations
• Traffic Investigation
• School Liaison Unit

3. Homicide and Violent Crime Investigations

The Homicide Unit investigates homicides and other deaths requiring specialized review, including suspicious or unexplained deaths. The Violent Crimes Unit handles robberies and assaults, while the Domestic Violence Unit focuses on crimes involving domestic partners.

4. Special Victims and Property Crimes

The Special Victims Unit investigates offenses involving children and sexual offenses and also supports the department’s sex-offender registration responsibilities. The Property Crimes Unit investigates residential and business burglaries, theft, vandalism and financial crimes.

5. School Liaison Unit

School Liaison officers work with local school districts to promote school safety, build relationships with students and investigate crimes that occur on school campuses. The program combines law-enforcement presence with communication and educational activity.

Specialized Operations Division

The Specialized Operations Division brings together units that require additional tactical, enforcement or community-engagement capabilities beyond ordinary patrol.

Its major functions include:

• SWAT Team
• Narcotics Team
• Bomb Team
• Task-force officers
• Directed Operations / proactive criminal enforcement
• Traffic Enforcement
• Motorcycle Unit
• Community Engagement Unit

Directed Operations personnel focus on recurring problem locations, repeat offenders and wanted persons. These officers may work flexible schedules depending on enforcement needs and regularly coordinate with other police units and partner agencies.

Community Engagement and Crime Prevention

The department’s community-engagement and public-information functions support crime prevention, education and communication with residents, businesses and civic groups.

Public-safety presentations may cover subjects such as:

• Neighborhood Watch
• Scam and fraud prevention
• Children’s online safety
• Personal safety
• Sexual-assault awareness
• Workplace violence prevention and response
• Home crime prevention
• Current local crime trends

The Crime Prevention and Public Information office can be contacted at 806-378-4257 for presentation and community-safety information.

Filing an Amarillo Police Report

Residents can report a crime by calling 911 for emergencies or crimes in progress and 806-378-3038 for non-emergency incidents. Amarillo Police also provides an online reporting system for eligible incidents occurring within city limits.

Online reporting is intended for incidents that do not require an immediate officer response. The city’s reporting guidance asks users to confirm that:

• The incident is not an emergency
• The crime is not currently in progress
• The incident occurred inside Amarillo city limits
• The value of property taken or vandalized is not over the online-reporting limit identified by the city system

If the incident is an emergency or currently in progress, call 911. If the incident occurred outside Amarillo city limits, contact the law-enforcement agency responsible for that location. For a non-emergency case that does not qualify for online reporting, call 806-378-3038.

After an online report is submitted, the system provides a report number and a printable copy. Reports are reviewed by the department, and the reporting person may be contacted if additional investigation is required.

Obtaining an Amarillo Police Report

The Record Services Division maintains police reports and provides record-related services to the public. General report information is available through the Information Desk at 806-378-9452 or the Report Taker at 806-378-6152.

The department also provides publicly available police-release information and daily crime logs. More detailed case information may require a written public-information request.

When asking about a report, it is helpful to provide:

• Police case or report number
• Date and approximate time
• Incident location
• Names of involved persons
• Type of report or record requested

Open Records Requests

Requests for Amarillo Police records under the Texas Public Information Act can be submitted through the city’s Public Records Center, in person at police headquarters or in writing to the Amarillo Police Department at 200 SE 3rd Avenue, Amarillo, TX 79101.

For questions about police open records, contact 806-378-3579. The department also lists 806-378-6169 for Records Division questions.

Some records may be withheld or redacted when information is confidential by law, protected by privacy rules, connected to an active investigation or subject to another legal exception. When necessary, a governmental body may seek a ruling from the Texas Attorney General regarding disclosure.

Crash Reports

Certified Texas Peace Officer’s Crash Reports can be purchased through the Texas Department of Transportation crash-report system. Amarillo Police also states that crash reports may be purchased at the police department’s front counter. For crash-report questions, residents can contact the department’s information services.

Property and Evidence

The Property and Evidence function handles lost, found, recovered and evidentiary property. People who need to retrieve authorized property should make an appointment by calling 806-378-9400 before arriving.

Property held by police may include:

• Crime-scene evidence
• Recovered stolen property
• Found property
• Seized items
• Electronic devices
• Firearms
• Property held for safekeeping

Evidence needed for an active criminal investigation or prosecution normally remains in police custody until it is legally eligible for release.

Crime Victim Assistance

The Amarillo Police Department operates a Crime Victim Assistance Program for victims and their families. Victim-assistance personnel help connect people with services, explain crime-victim rights and provide guidance during the criminal-justice process.

The department lists victim-assistance contacts through the Criminal Investigations Division. People who need immediate police protection should still use 911 or the non-emergency dispatch line rather than waiting for an administrative victim-services response.

Complaints About Amarillo Police Service

Complaints concerning police service or employee conduct can be made through a supervisor or the department’s Internal Affairs office. The Uniform Division supervisor number is 806-378-4231. Internal Affairs can be contacted at 806-378-4200 or 806-378-9405.

A useful complaint should include:

• Date and approximate time
• Exact location
• Employee name, badge number or description if known
• Police case or citation number
• Police vehicle information
• Names of witnesses
• Photographs, video or other supporting material
• A clear description of what occurred

Internal Affairs is an administrative complaint process. Emergencies and incidents requiring immediate police action should be reported through 911 or 806-378-3038.

What County Is Amarillo Police Department In?

The Amarillo Police Department serves a city that extends into both Potter County and Randall County, Texas. The police headquarters at 200 SE 3rd Avenue is in the central Amarillo area, while city neighborhoods extend across the county boundary.

APD remains a municipal police agency regardless of which county a particular Amarillo address is located in. County sheriff offices separately operate their own detention facilities and provide county-level law-enforcement and correctional services.

The county connected to an arrest or detention matter may depend on the location of the offense, court jurisdiction, warrant, booking decision and other case circumstances.

Potter County Detention Center Information

The Potter County Sheriff’s Office operates the Potter County Detention Center:

• Potter County Detention Center
  
• 13100 NE 29th Avenue, Amarillo, TX 79111
• Phone: 806-335-4100

The Potter County Sheriff’s Office provides a jail roster, booking information, visitation information and other detention services. Once a person has been transferred into Potter County custody, jail-status questions should be directed to the Sheriff’s Office rather than Amarillo Police Records.

Randall County Jail Information

The Randall County Sheriff’s Office operates its Jail Division at:

• Randall County Sheriff’s Office – Jail Division
  
• 9100 S. Georgia Street, Amarillo, TX 79118
• Jail Division: 806-468-5752
  
• Jail Visitation: 806-468-5825

The Randall County Sheriff’s Office maintains jail and inmate services for county custody. Inmate-search availability can change, so telephone contact may be useful when online roster information is temporarily unavailable.

Frequently Asked Questions

Q: What is the Amarillo Police non-emergency number?

A: Call 806-378-3038 for non-emergency police assistance. The same emergency communications center handles non-emergency dispatch for police, fire, ambulance and animal-management calls. Call 911 for emergencies.

Q: Where is the Amarillo Police Department located?

A: The police headquarters is at 200 SE 3rd Avenue, Amarillo, Texas 79101.

Q: Can I file an Amarillo police report online?

A: Yes. Eligible non-emergency incidents occurring within Amarillo city limits can be submitted through the department’s online reporting system. Emergencies and crimes in progress must be reported to 911.

Q: How do I request an Amarillo police record?

A: Contact the Record Services Division or submit a written public-information request through the city’s Public Records Center. Police open-record questions can be directed to 806-378-3579.

Q: Is Amarillo in Potter County or Randall County?

A: Amarillo extends into both Potter County and Randall County. The applicable county jail or court system in a particular case can depend on where the incident occurred and how the case is processed.