By Amelia Anderson The Colorado Springs Police Department, commonly known as CSPD, is the municipal law-enforcement agency responsible for public safety within the City of Colorado Springs, Colorado. Its duties include emergency response, neighbourhood patrol, criminal investigations, traffic enforcement, crime prevention, victim assistance and community policing.
Residents should choose the correct contact method according to the urgency of the situation. Call 911 when a crime is happening, someone is in immediate danger, a weapon is involved or urgent police, fire or medical assistance is required. For crimes and police matters that are not emergencies, call 719-444-7000. The non-emergency line is staffed 24 hours a day.
CSPD provides local patrol services through four geographic divisions: Falcon, Gold Hill, Sand Creek and Stetson Hills. Each division is responsible for a particular section of the city and operates from its own police substation.
Colorado Springs Police Department Quick Information
| Information | Details |
| Official name | Colorado Springs Police Department |
| Common abbreviation | CSPD |
| Headquarters | Police Operations Center |
| Headquarters address | 705 S. Nevada Avenue, Colorado Springs, CO 80903 |
| Headquarters telephone | 719-444-7595 |
| Emergency number | 911 |
| Non-emergency police number | 719-444-7000 |
| Records and Identification Section | 719-444-7463 |
| Online reporting assistance | 719-444-7652 |
| Internal Affairs Unit | 719-444-7417 |
| Victim Advocacy Unit | 719-444-7777 |
| Number of patrol divisions | Four |
| Primary county | El Paso County |
| Area served | Locations within Colorado Springs city limits |
| Online police reporting | Available for selected minor crimes and accidents |
| El Paso County Jail information | 719-390-2000 |
| El Paso County Jail address | 2739 E. Las Vegas Street, Colorado Springs, CO 80906 |
Colorado Springs Police Department Address and Headquarters
The main administrative and operational facility of the Colorado Springs Police Department is: 705 South Nevada Avenue, Colorado Springs, Colorado 80903
The direct telephone number for the Police Operations Center is 719-444-7595. Its public lobby is open 24 hours a day, making it the main location for people who need in-person police assistance outside the normal lobby hours of a division substation.
The Police Operations Center serves as CSPD headquarters and is located south of downtown Colorado Springs. It houses important administrative, operational and public-service functions.
However, residents should not travel to headquarters instead of calling for emergency help. Call 911 immediately when someone is in danger or a crime is actively taking place.
For a non-emergency police matter, call 719-444-7000 before visiting. The call taker can determine whether an officer should be sent, whether the incident can be reported online or whether the person should visit a police facility.
Important Colorado Springs Police Phone Numbers
Call 911 when:
- A crime is currently taking place
- A person is in immediate danger
- A weapon is involved
- Someone has been seriously injured
- A suspect is still at or near the scene
- A serious traffic collision has caused injuries
- Urgent police, fire or medical assistance is required
Call 719-444-7000 for non-emergency police matters. This number is staffed 24 hours a day and may be used to report crimes that are no longer in progress or to ask questions about police services.
Examples of non-emergency matters include delayed theft reports, property damage discovered later, suspicious activity that does not create an immediate danger and other incidents requiring police documentation without an urgent response.
The Records and Identification Section can be contacted at 719-444-7463 for questions about police reports, accident reports, local background checks, dispatch audio and other available records.
Crime victims who require support or information may contact the CSPD Victim Advocacy Unit at 719-444-7777.
Colorado Springs Police Divisions and Substations
The CSPD Patrol Bureau consists of four geographic police divisions. Patrol officers assigned to these divisions respond to calls, conduct neighbourhood patrols, prepare initial reports and address local public-safety concerns.
| Police division | General area | Address | Telephone |
| Falcon Division | Northwest | 7850 Goddard Street, Colorado Springs, CO 80920 | 719-444-7240 |
| Gold Hill Division | Southwest and downtown | 955 W. Moreno Avenue, Colorado Springs, CO 80905 | 719-385-2100 |
| Sand Creek Division | Southeast | 950 Academy Park Loop, Colorado Springs, CO 80910 | 719-444-7270 |
| Stetson Hills Division | Northeast | 4110 Tutt Boulevard, Colorado Springs, CO 80922 | 719-444-3140 |
Falcon Division
The Falcon Division serves northwest Colorado Springs. Its coverage includes residential, commercial and industrial areas, along with parts of Interstate 25 and several parks and open spaces.
Gold Hill Division
The Gold Hill Division serves southwest Colorado Springs and includes the downtown entertainment and business district. It also covers residential, commercial and recreational areas near the city’s southwest side.
Sand Creek Division
The Sand Creek Division serves southeast Colorado Springs. Its territory includes residential and business areas, Colorado Springs Airport and locations near Peterson Space Force Base.
Stetson Hills Division
The Stetson Hills Division serves northeast Colorado Springs, including much of the growing Powers Boulevard corridor. Its coverage extends through large residential, commercial and rural areas.
Police boundaries do not always follow ZIP codes, neighbourhood names or major roads. Residents should use the exact incident address when determining which division is responsible.
Substation lobby hours may differ, and some substations may not have officers available to take walk-in reports at all times. Call 719-444-7000 before visiting. The Police Operations Center remains the main 24-hour public location.
Department Bureaus and Specialized Units
The four patrol divisions form the geographic foundation of CSPD, but the department also operates investigative, administrative and specialized units.
Patrol officers generally provide the first response to an incident. They secure crime scenes, interview witnesses, collect preliminary evidence and prepare the initial police report. Cases requiring further investigation may then be assigned to detectives.
Specialized CSPD functions include:
- Homicide investigations
- Robbery and assault investigations
- Domestic violence and sexual assault investigations
- Crimes against children
- Missing-person investigations
- Gang investigations
- Narcotics enforcement
- Property-crime and motor-vehicle theft investigations
- SWAT and tactical operations
- Bomb and explosive response
- Canine operations
- Traffic and major-crash investigations
- School resource officers
- Mental-health crisis response
- Real-time crime analysis
Each patrol division also has crime-prevention personnel who work with residents, businesses and neighbourhood groups. They may assist with safety presentations, property assessments, Neighborhood Watch programmes and crime-prevention education.
What County Is the Colorado Springs Police Department In?
The Colorado Springs Police Department and its headquarters are located in El Paso County, Colorado.
CSPD’s jurisdiction is based primarily on Colorado Springs city limits. The department is separate from the El Paso County Sheriff’s Office, even though both agencies operate within the same county.
CSPD handles municipal policing within the City of Colorado Springs. The El Paso County Sheriff’s Office provides law-enforcement services in unincorporated parts of the county, operates the county jail, handles courthouse security and performs other county-level duties.
An address may use “Colorado Springs” as its postal city without being located inside the official city limits. Such a location may fall under the jurisdiction of the El Paso County Sheriff’s Office or another law-enforcement agency.
When jurisdiction is uncertain, provide the exact address to the non-emergency dispatcher. The dispatcher can identify which agency should receive the report.
Filing a Colorado Springs Police Report
Residents can report an incident by:
- Calling 911 for an emergency
- Calling 719-444-7000 for a non-emergency
- Using CSPD’s online reporting system
- Visiting the Police Operations Center
- Visiting an appropriate division substation during available lobby hours
CSPD’s online system accepts selected minor crimes that occurred within Colorado Springs city limits. Identity-theft victims who live in Colorado Springs may qualify to file online even when the unauthorized activity occurred elsewhere.
Online reports may be accepted for incidents such as:
- Identity theft
- Online scams
- Theft of money or property
- Theft of vehicle parts or licence plates
- Shoplifting
- Restaurant bill skips
- Break-ins involving certain unattached garages or sheds
- Coin-operated machine or locker break-ins
- Eligible minor traffic accidents
The person making an online report generally must be at least 18 years old and must provide a valid email address. The incident cannot involve an emergency, domestic violence or a hate crime.
A temporary case number is issued after submission. CSPD normally reviews an eligible online report within three business days. The report may be approved, returned for additional information, referred for further review or rejected because it does not meet online-reporting requirements.
For help with an online submission, call 719-444-7652.
Obtaining Police and Accident Reports
Police records may be requested through the CSPD Records Request Unit. Questions about a pending request or the records process can be directed to the Records and Identification Section at 719-444-7463.
Available records may include:
- Police incident reports
- CSPD traffic accident reports
- Calls-for-service information
- 911 call recordings
- Police and fire radio audio
- Local arrest-history checks
- Body-worn camera recordings
- Photographs and other case material
The standard initial fee for a police-record request is generally $10. The final cost may be higher when the request involves a large file, substantial research, video processing or extensive redaction. Victims of certain qualifying crimes may be eligible to receive a report without charge.
A requester should provide:
- CSPD case number
- Incident date and approximate time
- Exact location
- Names of people involved
- Type of report requested
- Vehicle information for an accident report
- Requester’s contact details
Records are released under the Colorado Criminal Justice Records Act. Some information may be redacted or withheld to protect victims, juveniles, witnesses, medical information, personal identifying details and active investigations.
When an accident report was completed online or submitted directly to the Colorado Division of Motor Vehicles rather than prepared by a CSPD officer, CSPD may not hold a copy. The requester may need to contact the Colorado State Patrol or the appropriate state agency.
Complaints About Colorado Springs Police Conduct
Complaints concerning CSPD employees are handled by the department’s Internal Affairs Unit.
Anyone can submit a complaint, including a witness or third party. Complaints may also be submitted anonymously, although providing contact information can help investigators obtain additional details.
The Internal Affairs Unit can be contacted at:
Telephone: 719-444-7417
Address: 705 S. Nevada Avenue, Colorado Springs, CO 80903
In-person appointments are preferred. Walk-in assistance may depend on investigator availability.
Useful complaint information includes:
- Incident date and time
- Exact location
- Officer’s name or badge number
- Police vehicle number
- CSPD case number
- Witness names and contact details
- Photographs, recordings or video
- A clear description of what occurred
A complaint can still be filed when the officer’s identity is unknown. The time, location, officer description, police vehicle information and case number may help Internal Affairs identify the employee.
Frequently Asked Questions
Q. Can I file a report at any CSPD substation?
A substation may provide assistance during its public lobby hours, but officers may not always be available to take a walk-in report. Calling 719-444-7000 first is the most reliable way to identify the correct reporting method.
Q. Is the Police Operations Center open overnight?
Yes. The public lobby at the Police Operations Center, located at 705 South Nevada Avenue, is open 24 hours. Emergencies should still be reported through 911.
Q. Can a visitor file a police report in Colorado Springs?
Yes. A person does not need to live in Colorado Springs to report a crime that occurred within city limits. Visitors should provide permanent contact information and keep the CSPD case number for later follow-up.
Q. Does CSPD operate the El Paso County Jail?
No. The El Paso County Jail is operated by the El Paso County Sheriff’s Office. Jail-related enquiries should be directed to 719-390-2000.
Q. Can I file an online report for domestic violence?
No. CSPD’s standard online reporting system does not accept domestic-violence incidents. Call 911 when there is immediate danger or call 719-444-7000 for non-emergency reporting assistance.
Q. What should I do if I do not know which police division covers the incident?
Call the CSPD non-emergency number and provide the exact street address. Do not rely only on a ZIP code or neighbourhood name because division boundaries may not match them.
Q. Can I report a minor accident online?
Certain minor accidents can be reported online when they meet CSPD’s eligibility rules. A collision involving injuries, suspected impaired driving, damaged public property or another emergency condition should be reported by calling 911.
Q. Why have I received only a temporary case number?
Online submissions receive a temporary number before CSPD reviews them. A permanent case number is issued after the report has been approved.
Q. Can another person request my police report?
Possibly. Access depends on the type of record and the requester’s connection to the incident. A lawyer, insurer or authorized representative may need to provide supporting documentation or written authorization.
Q. Can CSPD take a report for an incident outside Colorado Springs?
Usually not. The police department or sheriff’s office responsible for the place where the incident occurred should take the report. A Colorado Springs mailing address does not always mean the property is inside CSPD jurisdiction.