Franklin Police Department: Address, Phone Number, Division, County

The Franklin Police Department is the municipal law-enforcement agency serving the City of Franklin, Tennessee. It provides 24-hour policing for residents, businesses and visitors and handles emergency response, criminal investigations, traffic enforcement, crime prevention, special events and community-policing programs.

Dial 911 when an incident requires an immediate police response, such as an assault in progress, an active burglary, a serious traffic crash, a dangerous person with a weapon or another situation where people may be injured. For routine police matters that do not involve an immediate threat, contact Franklin Police at 615-794-2513.

The department primarily operates from its main police headquarters rather than maintaining several public precinct stations across the city. Patrol officers are assigned geographically and dispatched according to the location and priority of calls.

Franklin Police Department Quick Information

Franklin Police Department Address

The department’s main facility is located at:

• Franklin Police Department
• 900 Columbia Avenue
• Franklin, Tennessee 37064
• Non-emergency: 615-794-2513

The police headquarters is located close to central Franklin and serves as the principal location for department administration, investigations, Records and several public police services.

Residents may contact or visit the department for matters such as:

• Filing a delayed police report
• Requesting information about an existing case
• Obtaining an available police report
• Speaking with an officer or supervisor
• Providing additional evidence
• Asking about lost or recovered property
• Requesting information about a vehicle-related police matter
• Filing a complaint or commendation

A station visit is not appropriate when immediate intervention is necessary. Emergency incidents should be reported directly through 911 so dispatchers can send officers to the correct location.

Important Franklin Police Contact Information

The non-emergency police number, 615-794-2513, is appropriate for matters such as:

• Theft discovered after the offender has left
• Property damage without an immediate danger
• Suspicious activity that is no longer occurring
• A delayed burglary report
• Noise or disturbance complaints
• Questions concerning a previously filed report
• A request for an officer when the situation is not urgent
• General police assistance

When calling police, provide the exact location first. Additional useful details include:

• Description of the person involved
• Vehicle make, model and licence plate
• Direction of travel
• Whether a weapon was seen
• Names and contact information of witnesses
• Whether surveillance-camera footage exists

Dispatchers prioritize calls based on immediate danger, injuries, weapons and whether the suspect remains at the scene.

Franklin Police Patrol Services

Uniformed patrol officers provide the department’s primary response to calls for service throughout Franklin.

Unlike departments in very large cities, Franklin Police does not require residents to determine a precinct before asking for assistance. Officers are deployed throughout the city, and dispatch personnel identify the appropriate patrol unit from the incident location.

Patrol duties include:

• Responding to emergency calls
• Conducting preventive patrol
• Investigating suspicious activity
• Making arrests when legally justified
• Responding to domestic disturbances
• Investigating initial reports of theft and burglary
• Enforcing traffic laws
• Assisting stranded motorists
• Protecting crime scenes
• Interviewing victims and witnesses
• Collecting preliminary evidence

Patrol officers also work with residents and businesses on recurring neighbourhood concerns.

If a case requires significant additional investigation, it may be transferred from the responding patrol officer to a detective.

Franklin Police Department Divisions

Franklin Police provides its services through several operational and administrative sections.

1. Patrol Division

The Patrol Division provides frontline police coverage throughout the city.

Patrol officers handle a wide range of incidents, from suspicious-person calls and minor collisions to serious crimes requiring immediate intervention.

The first officer arriving at a crime scene may:

• Check for injured people
• Separate involved individuals
• Secure the location
• Search for suspects
• Identify witnesses
• Photograph or protect evidence
• Review available surveillance footage
• Prepare the initial police report

Additional officers, detectives or specialized personnel may be requested depending on the seriousness of the incident.

2. Criminal Investigations Division

The Criminal Investigations Division conducts follow-up investigations when a case requires more work than can reasonably be completed during the original patrol response.

Detective investigations may involve:

• Homicide
• Robbery
• Serious assault
• Sexual offences
• Domestic violence
• Crimes against children
• Burglary
• Vehicle theft
• Fraud
• Identity theft
• Financial crimes
• Missing persons
• Organized theft
• Digital evidence

Not every police report results in detective assignment.

Investigative priority may depend on:

• Severity of the crime
• Whether a suspect can be identified
• Availability of physical evidence
• Video or photographic evidence
• Witness cooperation
• Financial loss
• Possibility of recovering stolen property
• Other workable investigative leads

Victims should keep their case number because it helps detectives and Records personnel locate the correct file.

3. Special Operations

Specialized officers support regular patrol during incidents requiring advanced equipment or training.

Franklin Police capabilities include services associated with:

• Special Weapons and Tactics operations
• Police canine teams
• Traffic enforcement
• Major event security
• Crisis situations
• School safety
• Tactical response
• Serious collision investigation
• Drug-related enforcement

Franklin hosts numerous festivals, community gatherings and special events, particularly around its historic downtown area. Police personnel may be assigned specifically to pedestrian safety, road closures, traffic movement and crowd management during major events.

4. Administrative and Support Services

Administrative personnel support everyday police operations through functions such as:

• Police Records
• Employee training
• Recruitment
• Evidence management
• Crime analysis
• Department policies
• Public information
• Accreditation and professional standards
• Equipment and technology

These services allow patrol officers and detectives to concentrate on emergency response and criminal investigations.

What County Is Franklin Police Department In?

The Franklin Police Department is located in Williamson County, Tennessee.

Franklin is also the county seat of Williamson County.

The Franklin Police Department and Williamson County Sheriff’s Office are separate agencies.

Franklin Police primarily serves locations inside the legal boundaries of the City of Franklin. The Williamson County Sheriff’s Office handles county responsibilities and provides law enforcement in many unincorporated parts of Williamson County.

The Sheriff’s Office also operates the county jail and performs functions such as courthouse security and service of certain legal documents.

Nearby municipalities may have their own police agencies. Therefore, a Franklin mailing address does not necessarily guarantee that Franklin Police has jurisdiction.

When jurisdiction is uncertain, provide the exact incident address to dispatch.

Filing a Franklin Police Report

A report may be initiated by:

• Calling 911 when immediate assistance is required
• Calling 615-794-2513 for a non-emergency
• Visiting Franklin Police Headquarters
• Using an available online police service when the incident qualifies

A direct telephone report or officer response is generally more appropriate when:

• The suspect is known
• The suspect remains nearby
• A vehicle has been stolen
• A firearm is missing or stolen
• Someone entered a home or business
• Physical evidence needs to be collected
• Security footage clearly identifies a suspect
• Someone was injured

After the report is taken, ask for the police case number and keep it.

The number may later be needed for:

• Insurance claims
• Records requests
• Contacting investigators
• Providing additional evidence
• Court proceedings
• Recovering property

Obtaining a Franklin Police Report

Police reports and related records are handled through Franklin Police Headquarters.

• Franklin Police Department
• 900 Columbia Avenue
• Franklin, TN 37064
• Telephone: 615-794-2513

When requesting a record, be prepared to provide:

• Police case number
• Date of the incident
• Approximate time
• Incident address
• Names of involved people
• Type of report requested
• Valid identification

Some reports cannot be released immediately.

Information may be restricted when a case involves:

• An active investigation
• Juvenile information
• Victim confidentiality
• Sensitive medical information
• Protected witness information
• Ongoing criminal proceedings

Body-camera recordings, photographs, extensive investigative files and other electronic evidence may require a separate public-records request and additional review.

Traffic Collisions and Enforcement

Franklin Police officers enforce traffic laws and investigate collisions occurring within their jurisdiction.

Traffic responsibilities include:

• Speed enforcement
• Reckless-driving complaints
• DUI enforcement
• School-zone safety
• Hit-and-run investigations
• Serious and fatal crash investigations
• Pedestrian safety
• Special-event traffic control

For a minor collision without injuries where vehicles can safely be moved, drivers should move out of active traffic when possible and follow instructions provided by police dispatch.

A collision involving serious injuries, a dangerous roadway obstruction or an impaired driver requires an immediate police response.

Property and Evidence

Franklin Police maintains evidence and property connected with investigations.

Items may include:

• Crime-scene evidence
• Recovered stolen property
• Found property
• Property held for safekeeping
• Firearms
• Money
• Electronic devices
• Evidence awaiting court proceedings

Property used as evidence normally cannot be returned until the investigator, prosecutor or court authorizes its release.

A person seeking property should have:

• Government-issued photo identification
• Police case number
• Proof of ownership
• Any release authorization provided by police

Calling the department before travelling to headquarters can help confirm whether the property has been approved for release.

Towed and Impounded Vehicles

Vehicles may be towed because of:

• An arrest
• A traffic violation
• A collision
• Registration or licence problems
• Abandonment
• Evidence related to a criminal investigation

A registered owner searching for a police-towed vehicle should call 615-794-2513 and provide the licence-plate number, VIN, vehicle description and location from which it was removed.

Release requirements may include:

• Government-issued identification
• Proof of ownership
• Current vehicle registration
• Valid driver’s licence
• Insurance documentation
• Payment of applicable towing and storage charges

A vehicle held as evidence cannot normally be released until the investigative hold is removed.

Complaints About Franklin Police Employees

A person may contact Franklin Police to make a complaint about an officer or another department employee.

A complaint should provide as much specific information as possible, including:

• Date and time
• Incident location
• Officer’s name or badge number, if known
• Police vehicle information
• Report or citation number
• Names of witnesses
• Photographs or recordings
• Detailed description of the conduct

Knowing the officer’s name is helpful but is not always necessary. Dispatch information, work schedules and incident records may allow supervisors to identify the employee.

Serious allegations may be reviewed through the department’s professional standards or internal investigative process.

Williamson County Jail Information

Franklin Police does not operate the Williamson County jail.

People arrested by Franklin officers who require continued detention may be transferred into the custody of the Williamson County Sheriff’s Office.

• Williamson County Jail
• 408 Century Court
• Franklin, Tennessee 37064

The Sheriff’s Office handles:

• Inmate booking
• Housing
• Bond information
• Visitation
• Medical care
• Inmate property
• Court transportation
• Release processing

A person arrested very recently may not immediately appear in public custody information because booking and processing can take time.

Frequently Asked Questions

Q: What is the Franklin Police non-emergency number?

A: Call 615-794-2513 when police assistance is needed but the situation does not involve an immediate threat or emergency.

Q: Does Franklin Police have several precinct stations?

A: No. Public police services are primarily provided through the main headquarters at 900 Columbia Avenue, while patrol officers are deployed throughout the city.

Q: Is Franklin Police the same as the Williamson County Sheriff’s Office?

A: No. Franklin Police serves the City of Franklin. The Sheriff’s Office handles county responsibilities and operates the Williamson County jail.

Q: Does Franklin Police operate its own county jail?

A: No. People requiring continued detention after a Franklin Police arrest may be transferred to the Williamson County jail operated by the Sheriff’s Office.