By Amelia Anderson The Gilbert Police Department, commonly known as GPD, is the municipal law-enforcement agency serving Gilbert, Arizona. It responds to emergency and non-emergency calls, investigates crimes, enforces traffic laws and provides specialized services involving patrol, violent and property crime investigations, traffic enforcement, K-9 operations, forensic services, crisis response, school safety and community policing.
Gilbert Police operates from its central police building and a San Tan substation. The department’s current leadership page lists Jim Bisceglie as Interim Chief of Police. Patrol operations are divided between the Central Patrol Division and San Tan Patrol Division, with 16 patrol teams covering the town.
Residents should call 911 for emergencies or crimes in progress. The non-emergency police number is 480-503-6500.
Gilbert Police Department Quick Information
| Information | Details |
| Official name | Gilbert Police Department |
| Common abbreviation | GPD |
| Current police chief | Interim Chief Jim Bisceglie |
| Headquarters | Gilbert Police Central Building |
| Headquarters address | 75 E. Civic Center Drive, Gilbert, AZ 85296 |
| Emergency number | 911 |
| Non-emergency number | 480-503-6500 |
| TTY | 480-503-6505 |
| Police Records | 480-635-7020 |
| Crime Prevention | 480-635-7521 |
| Recruitment | 480-635-7400 |
| Patrol divisions | Central Patrol and San Tan Patrol |
| Patrol teams | 16 |
| County | Maricopa County |
| County jail operator | Maricopa County Sheriff’s Office |
Gilbert Police Department Address
Gilbert Police headquarters is located at:
- 75 E. Civic Center Drive, Gilbert, Arizona 85296
The central police building is open 24 hours a day and also serves as a Safe Exchange Zone.
Gilbert Police also has a San Tan Substation serving the southern part of town. The public contact page lists the substation at 2332 E. Queen Creek Road, Gilbert, AZ 85297.
For non-emergency police assistance, call: 480-503-6500
Call 911 when a crime is happening, someone is in immediate danger, a weapon is involved, a serious crash has occurred or urgent police, fire or medical assistance is required.
Important Gilbert Police Phone Numbers
| Police service | Phone number |
| Emergency assistance | 911 |
| Non-emergency police | 480-503-6500 |
| TTY | 480-503-6505 |
| Police Records | 480-635-7020 |
| Crime Prevention | 480-635-7521 |
| Recruitment | 480-635-7400 |
| Volunteering | 480-635-7711 |
| Youth and Adult Resources | 480-635-7701 |
Specialized numbers are mainly for administrative or program-related questions. New incidents requiring an officer should normally be reported through 911 or the non-emergency line.
Gilbert Police Patrol Divisions
Gilbert Police divides patrol operations into two major geographic divisions: the Central Patrol Division and the San Tan Patrol Division. Together, 16 patrol teams provide police coverage across Gilbert.
The Central Patrol Division focuses on the northern half of the town. Its teams are based at the main police building on Civic Center Drive. The division also includes the Bike Unit, which regularly works in the Downtown Heritage District, and the K-9 Unit.
The San Tan Patrol Division focuses on the southern half of Gilbert. In addition to patrol teams, the Traffic Unit and School Resource Officers are associated with San Tan patrol operations.
Residents do not need to know which patrol division serves their address before calling police. Dispatchers use the incident location to send the appropriate available unit.
Gilbert Police Department Divisions
The department’s current command structure includes several major operational and support areas. These include:
- Central Patrol Division
- San Tan Patrol Division
- Investigations Division
- Special Operations Division
- Professional Standards Division
- Support Services
The broader command structure also includes Patrol and Investigations bureaus. These units work together to provide emergency response, investigations, specialty enforcement, training, accountability and administrative support.
Criminal Investigations Division
The Criminal Investigations Division investigates crimes that require additional follow-up beyond the initial patrol response. Its major sections include Persons Crimes, Property Crimes, Special Investigations and Counseling services.
Detectives investigate offenses such as violent crime, burglary, vehicle theft, fraud, special-victim cases and other serious incidents. The division also includes criminal-intelligence and crime-analysis functions that help detectives identify patterns, suspects, vehicles and connections between cases.
The Property Crimes Unit follows up on cases involving commercial and residential burglary, vehicle burglary, criminal damage, organized retail theft, shoplifting and various types of theft.
Forensic Services and Special Operations
Gilbert Police maintains an in-house Forensic Services Unit. Crime-scene specialists and forensic personnel can process evidence, examine possible biological material and latent fingerprints, photograph evidence and support investigations at major crime scenes.
The department also operates specialized tactical resources, including a Special Weapons and Tactics team. These resources may be used during high-risk incidents that require additional equipment, planning and specially trained officers.
K-9, Traffic and Crisis Response
The K-9 Unit supports patrol and investigative operations. Police dogs may assist with searches, tracking and other law-enforcement tasks requiring specialized canine capabilities.
The Traffic Unit focuses on traffic enforcement, road safety and collision-related duties. School Resource Officers work with schools and students while supporting campus safety and community relationships.
Gilbert Police also operates a Crisis Response Team. The team includes officers trained in crisis intervention, de-escalation and crisis negotiation. It responds to situations involving people who may need mental-health resources and works with community and government partners when follow-up support is appropriate.
What County Is Gilbert Police Department In?
Gilbert is located in Maricopa County, Arizona.
Gilbert Police provides municipal law-enforcement services within the Town of Gilbert. The Maricopa County Sheriff’s Office is a separate agency responsible for county-level functions, including operation of the county jail system.
Other nearby communities have their own police departments or law-enforcement arrangements. The exact incident location determines which agency has primary jurisdiction.
How to File a Gilbert Police Report Online
Gilbert Police provides online reporting for qualifying non-emergency incidents. A person filing online must be over 17 years old, and the incident must have occurred within Gilbert.
Online reporting can be used for several categories, including:
- Criminal damage
- Certain hit-and-run collisions
- Harassment involving an unknown suspect
- Theft
- Shoplifting
- Vehicle burglary
- Garage burglary
- Fraud and fraud schemes
- Graffiti
- Certain child-custody complaints
The online system cannot be used when a crime is happening, a firearm was involved, the suspect is present, physical evidence needs to be collected, the incident is a hate crime or the loss or damage exceeds the department’s online-reporting limit.
For those situations, call 911 for emergencies or 480-503-6500 for non-emergency assistance.
Obtaining Gilbert Police Records
The Gilbert Police Records Section is the central repository for official police reports and related records.
Records can be requested online, by mail or in person. The Records Section can be contacted at:
480-635-7020
Its public hours are generally Monday through Thursday from 7:00 a.m. to 6:00 p.m., excluding most government holidays.
A requester should provide the report number when available, incident date, time, location and names of involved people. A person listed as a victim in a criminal offense may receive one free copy of the associated report.
Gilbert Police and Maricopa County Jail
Gilbert Police makes arrests, but it does not operate the Maricopa County jail system. County detention facilities are operated by the Maricopa County Sheriff’s Office.
MCSO operates multiple jail facilities in the Phoenix area and provides inmate and custody information through its public services.
The Sheriff’s Office main contact is: 602-876-1000
Because inmates may be transferred between county facilities, the current inmate lookup or Sheriff’s Office should be used to confirm where a person is being held.
Complaints and Commendations
Gilbert Police accepts complaints and commendations involving department employees. A complaint can be submitted electronically, by calling the non-emergency number and asking for a supervisor, or by writing to the Chief of Police.
The department states that complaints may be made anonymously and that all complaints are investigated. Depending on the circumstances, the investigation may be handled by a supervisor or the Internal Affairs Section within Professional Standards.
Useful information includes the incident date and time, location, employee name or badge number when known, witness information and any supporting evidence.
Frequently Asked Questions
Q: What is the Gilbert Police non-emergency number?
A: The Gilbert Police Department non-emergency number is 480-503-6500. Call 911 for emergencies or crimes currently in progress.
Q: Where is Gilbert Police Department headquarters?
A: Gilbert Police headquarters is located at 75 E. Civic Center Drive, Gilbert, Arizona 85296. The central police building is open 24 hours a day.
Q: Can I file a Gilbert police report online?
A: Yes. Gilbert Police accepts online reports for several qualifying non-emergency crimes. The reporting person must be over 17, and the incident must have occurred within Gilbert.
Q: What county is Gilbert Police Department in?
A: Gilbert is in Maricopa County, Arizona. Gilbert Police serves the town, while the Maricopa County Sheriff’s Office performs separate county-level duties.
Q: Does Gilbert Police operate a jail?
A: Gilbert Police does not operate the Maricopa County jail system. People arrested in Gilbert may be transferred into facilities operated by the Maricopa County Sheriff’s Office.