Mansfield Police Department: Address, Phone Number, Divisions and Jail

The Mansfield Police Department is the municipal law-enforcement agency serving Mansfield, Texas. The department responds to emergency and non-emergency calls, investigates crimes, enforces traffic laws and provides specialized services involving patrol, criminal investigations, traffic enforcement, narcotics, K-9 operations, crime prevention, records, victim assistance and community outreach.

Mansfield Police operates from the Public Safety Building on Heritage Parkway. The department includes Administration, Communications, Community Resources, Criminal Investigations, Uniformed Services, Training and Recruitment, and Jail operations. Mansfield also operates a municipal jail used for short-term detention and booking.

Residents should call 911 for emergencies or crimes in progress. For non-emergency police assistance, call 817-473-0211.

Mansfield Police Department Quick Information

Mansfield Police Department Address

Mansfield Police Department is located at:

• 1601 Heritage Parkway, Mansfield, Texas 76063

The main police number is: 817-804-5700

For a non-emergency police response, call: 817-473-0211

Call 911 when a crime is happening, someone is injured or in immediate danger, a weapon is involved, a serious collision has occurred or urgent police, fire or medical assistance is required.

Important Mansfield Police Phone Numbers

New incidents requiring an officer should normally be reported through 911 or non-emergency dispatch. Specialized numbers are mainly intended for records, crime tips, jail questions and administrative services.

Mansfield Police Department Divisions

The department lists seven major organizational areas:

• Administration
• Jail
• Communications
• Community Resources Division
• Criminal Investigation Division
• Uniformed Services
• Training and Recruitment

These divisions cover frontline police response, investigations, dispatch, community programs, detention, training and administrative support.

Uniformed Services and Patrol

Uniformed Services, also described as the Operations Bureau, contains the department’s frontline law-enforcement functions. The Patrol Division is the largest part of the department and provides around-the-clock response to emergency and non-emergency calls.

Patrol officers work 12-hour shifts and perform duties such as:

• Responding to 911 calls
• Handling disturbances and suspicious activity
• Conducting preliminary criminal investigations
• Responding to property and violent crimes
• Making arrests
• Conducting welfare checks
• Enforcing traffic laws
• Responding to vehicle collisions
• Neighborhood and business patrol

Patrol officers also support city events and specialized operations. The department maintains additional capabilities including SWAT, Crisis Negotiations, Drone Operations, Bike Unit, Mobile Field Force and an Emergency Medical Technicians unit.

Traffic and Specialized Operations

The Traffic Division focuses on roadway safety, traffic-law enforcement and dangerous-driving behavior. Officers may conduct targeted enforcement in areas where speeding, crashes or other traffic concerns are recurring problems.

Specialized teams provide support during high-risk or unusual incidents. These resources can include K-9 teams, tactical personnel, crisis negotiators, drone operators and bike officers.

Residents can also submit traffic concerns to the department when a location has an ongoing speeding or roadway-safety problem.

Criminal Investigation Division

The Criminal Investigation Division investigates reported offenses that require follow-up beyond the initial patrol response. Detectives may receive cases from patrol officers or begin investigations based on information from other sources.

Specialized functions within the division include:

• Auto burglary and auto theft investigations
• Crime and intelligence analysis
• Property and evidence storage
• Sex offender registration
• Crime victim assistance
• Crimes against persons
• Property crimes
• Narcotics investigations

Investigators may interview victims, witnesses and suspects, review surveillance footage, examine records and coordinate forensic work.

People with information about criminal activity can use the Mansfield Tip Hotline at 682-518-8888 or Crime Stoppers at 817-469-8477. These tip lines should not be used when immediate police assistance is required.

Communications and Community Resources

The Communications Division supports emergency and non-emergency police operations by receiving calls and coordinating the dispatch of police resources.

The Community Resources Division supports crime prevention, public education and police-community partnerships. Community programs can help residents and businesses learn about neighborhood safety, crime prevention and other public-safety concerns.

These services complement regular patrol but do not replace emergency dispatch. Call 911 for emergencies or 817-473-0211 when a non-emergency officer response is needed.

Property, Evidence and Victim Assistance

The Public Safety Building also houses the department’s Property and Evidence Room, crime-scene investigation functions, crime analysis and victim-assistance services. Evidence collected during an investigation is documented and stored so that its chain of custody can be maintained for court or investigative use.

Property connected to an active case may not be released until the responsible investigator or other authorized personnel approve its return. A person seeking property should be prepared to provide identification, the police case number and proof of ownership when applicable.

Crime Victim Assistance helps eligible victims understand available services and the criminal-justice process. The department also provides information about crime-victim benefits and related assistance programs.

What Counties Is Mansfield Police Department In?

Mansfield is located mostly in Tarrant County, Texas, but portions of the city also extend into Johnson County and Ellis County.

Mansfield Police provides municipal law-enforcement services within the city limits regardless of which of the three counties a particular Mansfield address is located in.

County sheriff’s offices remain separate agencies with county-level responsibilities. Court, jail or other county services may depend on the location and circumstances of the case.

How to File a Mansfield Police Report

For an emergency, a crime in progress or an incident that just occurred and requires immediate response, call 911.

For other incidents, call the non-emergency number: 817-473-0211

An officer can be dispatched to a location within Mansfield city limits. A person may also go to the Police Department at 1601 Heritage Parkway to make a report.

Mansfield Police also operates a Police-to-Citizen online portal. The portal allows users to search public-safety incidents and arrests, submit qualifying incident reports and access available crash-report information.

Obtaining Mansfield Police Records

Mansfield Police maintains offense reports, accident reports, arrest reports and other police records.

For information about obtaining a police report, call: 817-276-4733

For police open-records requests, call: 817-276-4720

Reports may also be available through the Police-to-Citizen system. Some sensitive reports, including certain sex-offense and child-related cases, are not available through the public portal and must be requested through the Records Division.

A requester should have the case number, incident date, location and names of involved people when available.

Mansfield Traffic Crash Reports

Copies of accident reports can be obtained in person from the Mansfield Police Department or through the Texas Crash Records Information System.

The city currently lists a $6 fee for an accident report obtained in person. A written request may be required.

Useful information when requesting a crash report includes the crash date, location, driver information and police report number.

Mansfield Police and Mansfield Jail

Unlike many municipal police departments, Mansfield Police operates a municipal jail.

The Mansfield Jail is located at:

• 1601 Heritage Parkway
• Mansfield, Texas 76063

General jail information is available at: 817-804-5724

The Mansfield Police Department manages jail services for Mansfield and several partner agencies. Most inmates are held temporarily until they are transferred to a county facility, released or another disposition is made.

For general Tarrant County inmate information, the City lists the Tarrant County Sheriff’s Office number as 817-884-3116.

Complaints and Commendations

Mansfield Police accepts complaints and compliments regarding department employees. A complaint may be filed by contacting a police supervisor or the department’s Internal Affairs function.

Useful information includes:

• Date and time of the incident
• Exact location
• Employee name or badge number when known
• Police case number
• Witness information
• Photographs, video or other supporting material
• A clear description of what occurred

Residents can contact the Police Department main line at 817-804-5700 for guidance on the current complaint process.

Frequently Asked Questions

Q: What is the Mansfield Police non-emergency number?

A: The Mansfield Police Department non-emergency dispatch number is 817-473-0211. Call 911 for emergencies or crimes currently in progress.

Q: Where is Mansfield Police Department located?

A: Mansfield Police Department is located at 1601 Heritage Parkway, Mansfield, Texas 76063. The main police number is 817-804-5700.

Q: Can I file a Mansfield police report online?

A: Mansfield Police provides a Police-to-Citizen portal that allows users to submit qualifying incident reports and search available police information. Incidents requiring immediate police response should be reported by telephone.

Q: What counties does Mansfield, Texas cover?

A: Mansfield is located mainly in Tarrant County but also extends into Johnson and Ellis counties. Mansfield Police provides municipal police service throughout the city limits.

Q: Does Mansfield Police operate its own jail?

A: Yes. Mansfield Police operates a municipal jail at 1601 Heritage Parkway. Most inmates are held temporarily before transfer, release or another disposition.