By Amelia Anderson The Mesquite Police Department (MPD) is the municipal law-enforcement agency serving Mesquite, Texas. The department provides emergency response, uniformed patrol, criminal investigations, traffic enforcement, community policing, crime prevention, school policing, records services, jail operations, and specialized law-enforcement support throughout the city.
For an emergency, crime in progress, immediate threat, serious injury, or any situation requiring officers without delay, call 911. For non-emergency police dispatch, call 972-285-6336. The police front desk is available around the clock, while most administrative offices operate during regular weekday business hours.
Mesquite Police Department Quick Information
| Information | Details |
| Official name | Mesquite Police Department |
| Common abbreviation | MPD |
| Police headquarters | 777 N. Galloway Ave., Mesquite, TX 75149 |
| Emergency number | 911 |
| Non-emergency dispatch | 972-285-6336 |
| Front desk | 972-216-6261 |
| Records Division | 972-216-6246 |
| Criminal Investigations | 972-216-6252 |
| Traffic Section | 972-216-6632 |
| Community Policing | 972-216-6673 |
| Internal Affairs / complaints | 972-216-6236 |
| Mesquite City Jail information | 972-216-6243 |
| Administration hours | Monday-Friday, 8 a.m.-5 p.m. |
| Front desk hours | 24 hours a day, 7 days a week |
| Counties | Primarily Dallas County; part of the city extends into Kaufman County |
Mesquite Police Department Address
The main police facility is located at:
- 777 N. Galloway Avenue, Mesquite, Texas 75149
- Non-emergency dispatch: 972-285-6336
- Front desk: 972-216-6261
- Emergency: 911
The same facility houses the department’s public front desk and Mesquite City Jail. Residents can contact the department for routine police assistance, report-related questions, jail information, records services, vehicle-impound matters, and other police business.
The department lists a mailing address of P.O. Box 850137, Mesquite, TX 75185-0137. Residents should use 911 rather than an administrative number when an incident involves immediate danger or requires an urgent police response.
Mesquite Police Department Organization
The city’s police administration directory identifies four major command areas used to organize department operations and support services:
- Operations Bureau
- Criminal Investigations
- Technical Services
- Staff Support
These command areas cover frontline patrol, detective work, communications and technical functions, training and support responsibilities, community programs, and other specialized police services. Individual units may work across bureau lines when a case requires patrol response, investigative follow-up, specialized enforcement, records support, or community coordination.
Operations Bureau
The Operations Bureau is centered on frontline police activity and the department’s day-to-day response to calls for service. Uniformed officers patrol Mesquite, respond to emergency and non-emergency incidents, conduct preliminary investigations, enforce criminal and traffic laws, protect crime scenes, make arrests when appropriate, and provide visible police presence in neighborhoods and commercial areas.
Mesquite also uses a Problem Oriented Policing approach. The city divides the community into geographic policing areas so residents can communicate concerns about recurring crime or quality-of-life problems to police personnel responsible for those areas.
Operational and enforcement functions available through the department include:
- Patrol and emergency response
- Traffic enforcement and traffic investigations
- Problem Oriented Policing
- K-9 and specialized response capabilities
- Warrant-related enforcement
- Abandoned-vehicle and roadway-related police services
Criminal Investigations
The Criminal Investigations function handles cases that require extended detective work beyond the initial patrol response. Detectives review evidence, interview victims and witnesses, identify suspects, coordinate forensic or digital evidence, and work with prosecutors and other agencies when necessary.
The department’s public directory lists investigative contacts for several crime areas, including:
- Criminal Investigations – 972-216-6252
- Auto Theft / Burglary of Auto – 972-216-6253
- Burglary – 972-216-6700
- Homicide / Robbery – 972-216-6718
- Juvenile Investigations – 972-216-6234
- Narcotics – 972-216-6705
- Forgery – 972-216-6686
An initial report does not necessarily mean that every case will receive the same level of detective follow-up. Available evidence, known suspects, the seriousness of the offense, investigative leads, and other case factors can affect how a report is assigned and investigated.
Staff Support and Community Policing
Staff-support functions help maintain department readiness through activities such as hiring, training, school policing, crime prevention, community outreach, and other organizational services. Mesquite Police also maintains a strong community-policing program intended to prevent crime and improve communication between officers and residents.
Community policing and prevention programs include:
- Neighborhood Crime Watch
- Citizen Police Academy
- Crime-prevention programs
- School Resource Officers
- Police Explorer Program
- National Night Out
- Community video-camera partnership
- Serial Number Central
School Resource Officers work in partnership with the Mesquite Independent School District. The program is designed to support school safety while building positive relationships among students, families, school staff, and police personnel.
Technical and Support Services
Technical and support functions provide the infrastructure needed for police operations. These responsibilities include communications, records, physical evidence and impounded property procedures, jail and prisoner processing, law-enforcement information systems, and other services that support officers in the field.
Useful public contacts include:
- Records – 972-216-6246
- Front Desk / Auto Pound – 972-216-6261
- Jail Information – 972-216-6243
- Warrants Section – 972-216-6235
- Warrants File – 972-216-6696
- Alarm Office – 972-216-6676
The public front desk operates 24 hours a day. Individual administrative services, records functions, and specialized offices may have more limited business hours.
What County Is Mesquite Police Department In?
Mesquite is primarily located in Dallas County, Texas, and a portion of the city extends into Kaufman County. The Mesquite Police Department headquarters at 777 N. Galloway Avenue is in the Dallas County portion of the city.
MPD is a municipal police agency and is separate from both the Dallas County Sheriff’s Office and the Kaufman County Sheriff’s Office. Mesquite Police handles municipal law-enforcement calls within Mesquite city limits, while the sheriff’s offices perform county-level duties and operate their respective county jail systems.
Because Mesquite crosses a county line, county court, jail, and records questions can depend on the exact location of the incident, the charge, and where a prisoner is transferred after municipal booking.
Filing a Mesquite Police Report
Call 911 for emergencies, violent incidents, crimes in progress, immediate threats, serious injuries, or situations in which an officer is needed immediately. For non-emergency reporting and dispatch assistance, call 972-285-6336.
Mesquite maintains a Citizens Online Police Reporting System for selected non-emergency incidents. Eligible categories listed by the department include:
- Property damage
- Lost property
- Telephone harassment
- Credit-card abuse
- Theft, excluding firearms or motor vehicles
- Suspicious-activity information reports
- Supplements to an existing police report
Online reporting should not be used when the incident is an emergency, occurred outside Mesquite city limits, requires evidence to be collected in person, or does not fit an eligible online category. The city’s online-reporting page may also post temporary service notices; when the online system is unavailable, residents should contact police communications directly.
A person who already has a police case may also use department forms for certain supplemental information, such as stolen-property details or vehicle-related affidavits.
Obtaining a Mesquite Police Report
The Mesquite Police Department Records Division handles police-record requests. The Records Division can be contacted at 972-216-6246, and in-person report services are available at 777 N. Galloway Avenue during regular weekday business hours.
For an offense or incident report, a requester should provide enough information to identify the correct record, such as:
- Name of the complainant or involved person
- Date of the incident
- Location or address of the incident
- Police service or case number, if known
- Type of report requested
The City of Mesquite also provides a Police Department Records Request portal for law-enforcement records, including incident reports, arrest reports, calls for service, call sheets, dash-camera video, and body-camera video. Certain information may be withheld or redacted when state law makes it confidential or exempt from disclosure.
Crash-report procedures are handled separately. The city advises that report availability can depend on whether an official crash report was written and directs requesters to the appropriate Texas crash-report system when applicable.
Vehicle Impounds and Property
Residents with questions about an impounded vehicle can contact the police front desk and Auto Pound at 972-216-6261. Vehicle-release requirements can vary according to ownership, insurance, towing status, court or investigative holds, and other circumstances, so owners should confirm the required documents before arriving.
The department also maintains procedures for physical evidence and impounded property. Property connected to a criminal investigation may remain in police custody until investigators, prosecutors, a court, or department procedures permit release.
When seeking property or a vehicle, it is helpful to have government-issued identification, the police case number, proof of ownership when applicable, and any other documentation requested by the department.
Victim Services
The Mesquite Police Department has a Victim Services Unit that assists victims and witnesses dealing with the effects of crime and the criminal-justice process. The unit works with victims of offenses such as sexual assault, family violence, assault, robbery, and with families affected by homicide cases.
Victim Services may assist with:
- Information about victim and witness rights
- Explanation of the criminal-justice process
- Crime Victims Compensation information
- Protective-order and emergency-protective-order guidance
- Victim statements
- Crisis intervention and emotional support
- Referrals to community resources
- Safety planning and shelter information
- Communication between victims and investigators
Victim Services is a support resource and is not a replacement for emergency police response. Anyone facing immediate danger should call 911.
Complaints About Mesquite Police Employees
Formal complaints involving alleged police-employee misconduct are handled through Internal Affairs. The department lists 972-216-6236 for police officer complaints and Internal Affairs matters. Outside normal business hours, residents may contact the on-duty watch commander through the department.
A complaint is easier to review when it includes specific information such as:
- Date and approximate time
- Exact location
- Officer or employee name, if known
- Badge or police vehicle information, if available
- Police report, citation, or incident number
- Witness information
- Photographs, recordings, or other supporting material
- A clear description of what occurred
Complaint channels should not be used to request an emergency police response. If a crime is occurring or someone is in immediate danger, call 911.
Mesquite City Jail Information
Unlike many municipal police departments, Mesquite operates a city jail at the same location as the police department. The jail is open 24 hours a day, seven days a week.
- Mesquite City Jail
- 777 N. Galloway Avenue
- Mesquite, Texas 75149
- Jail information: 972-216-6243
- Front desk: 972-216-6261
The city provides an online jail list for current custody information. Because custody status can change quickly, the city cautions that online information may not always reflect the person’s exact current status. For the most reliable current information, contact the jail or police front desk.
People booked into the Mesquite City Jail may later be released, appear before a magistrate, or be transferred to another detention facility depending on the charges, warrants, court action, and jurisdiction involved.
Dallas and Kaufman County Jail Information
When a prisoner is transferred from municipal custody to county custody, the appropriate county facility depends on the case and jurisdiction. Most of Mesquite is in Dallas County, while part of the city is in Kaufman County.
- Dallas County Jail / Lew Sterrett Justice Center
- 111 W. Commerce Street
- Dallas, Texas 75202
- Jail / inmate information: 214-761-9025
Dallas County operates multiple detention facilities as part of its county jail system. Questions about a person who has already been transferred into Dallas County custody should be directed to the Dallas County Sheriff’s Office rather than the Mesquite Police Records Division.
- Kaufman County Sheriff’s Office / Jail
- 1900 E. US Highway 175
- Kaufman, Texas 75142
- Jail / main number: 972-932-4337
For cases connected with the Kaufman County portion of Mesquite, county-level custody or court matters may involve Kaufman County. Always confirm the inmate’s actual custody location before traveling to a jail or attempting visitation.
Frequently Asked Questions
Q: What is the Mesquite Police Department non-emergency number?
A: For non-emergency police dispatch, call 972-285-6336. Call 911 for crimes in progress, immediate threats, serious injuries, or any situation requiring urgent police response.
Q: Where is the Mesquite Police Department located?
A: The department is located at 777 N. Galloway Avenue, Mesquite, Texas 75149. The police front desk is available 24 hours a day.
Q: Can I file a Mesquite police report online?
A: The department maintains online reporting for selected non-emergency incident categories. Online reporting should not be used for emergencies, incidents outside Mesquite, cases requiring in-person evidence collection, or offenses that are not listed as eligible. Check the city reporting page for current system availability.
Q: How do I get a copy of a Mesquite police report?
A: Contact the Mesquite Police Department Records Division at 972-216-6246 or use the city’s police-record request process. Providing the incident date, location, involved names, and case or service number can help staff locate the correct report.
Q: Does Mesquite Police operate a city jail?
A: Yes. The Mesquite City Jail is located at 777 N. Galloway Avenue with the police department. Jail information is available at 972-216-6243. Prisoners may later be transferred to a county detention facility depending on the case and jurisdiction.