By Amelia Anderson The Tucson Police Department, commonly known as TPD, is the municipal law-enforcement agency responsible for public safety within the City of Tucson, Arizona. Its work includes emergency response, neighbourhood patrol, criminal investigations, traffic enforcement, crime prevention, forensic services, evidence management and community engagement.
Call 911 when a crime is happening, someone is in immediate danger or urgent police, fire or medical assistance is required. For non-emergency police assistance, call 520-791-4444. Anonymous crime information may be submitted through 88-CRIME at 520-882-7463.
TPD operates four geographic patrol divisions—East, Midtown, South and West—along with a Downtown District. The department is currently led by Police Chief Monica Prieto, who was appointed in February 2026.
Tucson Police Department Quick Information
| Information | Details |
| Official name | Tucson Police Department |
| Common abbreviation | TPD |
| Headquarters address | 270 S. Stone Avenue, Tucson, AZ 85701 |
| Headquarters telephone | 520-791-5032 |
| Emergency number | 911 |
| Non-emergency police number | 520-791-4444 |
| Anonymous crime tips | 520-882-7463 |
| Police Records | 520-791-4461 |
| Office of Professional Standards | 520-791-4426 |
| Property and Evidence | 520-791-4458 |
| Vehicle Impound Unit | 520-791-4440 |
| Current police chief | Monica Prieto |
| Patrol divisions | East, Midtown, South and West |
| Additional operating district | Downtown District |
| County | Pima County |
| Online police reporting | Available for selected non-emergency incidents |
| Pima County Jail information | 520-351-8111 |
| Main county jail address | 1270 W. Silverlake Road, Tucson, AZ 85713 |
Tucson Police Department Address
The main department facility is located at:
- Tucson Police Department Headquarters
- 270 South Stone Avenue
- Tucson, Arizona 85701
- Telephone: 520-791-5032
The headquarters lobby is generally open Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding city holidays.
The building contains the Office of the Chief, administrative services, public records functions and other citywide police operations. The Downtown District also operates through the Stone Avenue location.
Residents should not travel to headquarters instead of calling for urgent assistance. Call 911 when someone is in danger or a crime is actively occurring. For a delayed incident, call 520-791-4444 or visit an available patrol substation.
Important Tucson Police Phone Numbers
Call 911 when:
- A crime is currently taking place
- Someone is in immediate danger
- A firearm, knife or another weapon is involved
- A suspect remains at or near the scene
- Someone has suffered a serious injury
- Domestic violence is occurring
- A serious collision requires emergency help
- Police, fire or medical assistance is urgently required
Call 520-791-4444 for non-emergency situations such as:
- A crime discovered after the suspect has left
- Delayed theft or property damage
- Suspicious activity without an immediate threat
- A request to speak with an officer
- A report that cannot be submitted online
- Questions about the correct patrol division
- Non-urgent traffic or neighbourhood concerns
The city currently lists non-emergency telephone service hours as 8:00 a.m. to 6:00 p.m. Reports may also be made at available substations or through the online reporting system when the incident qualifies. Email and online contact forms should not be used to report urgent crimes.
Tucson Police Patrol Divisions
Tucson is divided into four main patrol divisions and a Downtown District. Each division contains smaller sectors used to assign officers and manage calls for service.
| Patrol division | Police facility | Telephone |
| Operations Division East | 9670 E. Golf Links Road | 520-791-5700 |
| Operations Division Midtown | 1100 S. Alvernon Way | 520-791-4253 |
| Operations Division South | 4410 S. Park Avenue | 520-791-4949 |
| Operations Division West | 1310 W. Miracle Mile | 520-791-4467 |
| Downtown District | 270 S. Stone Avenue | 520-791-5032 |
1. Operations Division East
The Erik D. Hite Eastside Substation is located at 9670 East Golf Links Road. Its public lobby is generally open Monday through Friday from 8:00 a.m. to 5:00 p.m.
East Division is the largest TPD patrol division by geographic area. It serves eastern Tucson and includes uniformed patrol squads, a Community Response Team and neighbourhood-crime investigators.
2. Operations Division Midtown
The Patrick K. Hardesty Midtown Multi-Service Center is located at 1100 South Alvernon Way. Its lobby is generally open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Midtown Division serves central portions of Tucson. Its boundaries generally include River Road to the north, Craycroft Road to the east, Aviation Highway and Golf Links Road to the south, and Campbell Avenue to the west.
3. Operations Division South
The Santa Cruz Substation is located at 4410 South Park Avenue. Its lobby is currently closed to the public because of construction.
Residents served by South Division can call the division, use another police substation or file an eligible report online. Emergency and patrol services continue even while the public lobby is closed.
4. Operations Division West
The Westside Police Service Center is located at 1310 West Miracle Mile. The lobby is generally open Monday through Friday from 8:00 a.m. to 5:00 p.m.
West Division serves northwestern and western Tucson. The same location also handles police vehicle-impound releases.
Department Bureaus and Specialized Units
TPD is organized into several major bureaus.
1. Field Services Bureau
The Field Services Bureau manages the four patrol divisions and Downtown District. Patrol officers normally provide the first police response to an incident.
Their duties may include:
- Protecting victims and injured people
- Securing crime scenes
- Searching for suspects
- Interviewing witnesses
- Collecting preliminary evidence
- Preparing police reports
- Enforcing criminal and traffic laws
- Conducting neighbourhood patrols
Each patrol division also has personnel who work on recurring neighbourhood problems and property crimes.
2. Investigative Services Bureau
The Investigative Services Bureau primarily handles felony investigations. Its responsibilities include:
- Violent crimes
- Sexual assault
- Crimes against children
- Financial crimes
- Narcotics investigations
- Forensic analysis
- Property and evidence management
Neighbourhood Crimes Sections within the patrol divisions investigate offences such as burglary, theft and shoplifting.
A police report is not automatically assigned to a detective. Assignment may depend on the seriousness of the offence, available evidence, known suspects and workable investigative leads.
3. Administrative and Oversight Services
Other department functions include:
- Human resources and recruiting
- Police training
- Crime and staffing analysis
- Strategic communications
- Professional standards
- Public records
- Community engagement
- Department audits and accountability
Special assignments include SWAT, air support, traffic enforcement, canine operations and other teams requiring advanced training.
What County Is the Tucson Police Department In?
The Tucson Police Department is located in Pima County, Arizona.
TPD serves locations within Tucson city limits. It is separate from the Pima County Sheriff’s Department, which serves unincorporated county areas and operates the county jail system.
Some addresses may use Tucson as their mailing city even though they are outside Tucson’s legal municipal boundaries. Those locations may be served by the Sheriff’s Department, another municipal police agency, tribal police or a university law-enforcement department.
The exact location where an incident occurred determines which agency should take the report.
Filing a Tucson Police Report
A police report may be filed by:
- Calling 911 for an emergency
- Calling 520-791-4444 for a non-emergency
- Visiting an available TPD substation
- Using the online non-emergency reporting system
Online reporting is intended only for selected incidents that are not emergencies and do not require an immediate officer response.
Do not rely on online reporting when:
- Someone is injured or in danger
- The suspect is still present
- A weapon is involved
- Important evidence requires immediate collection
- The crime is actively occurring
- The incident happened outside Tucson
- A police officer needs to attend the scene
After filing a report, keep the case number. It may be required when requesting records, contacting an investigator, adding evidence or filing an insurance claim.
Obtaining Police Records
Police reports and other available records can be requested through Tucson Police Records.
Police Records telephone: 520-791-4461
A request should include:
- Police case number
- Date and approximate time
- Exact incident location
- Names of involved people
- Type of record requested
- Requester’s contact information
Requests can be submitted through the city’s police-record or public-record process. Reproduction charges depend on the type, size and format of the record. Current city copying fees generally begin at 25 cents per standard black-and-white page.
Reports may be withheld or redacted to protect active investigations, juveniles, victims, witnesses and confidential information. Video, audio and large investigative files may require additional review and processing.
Property, Evidence and Impounded Vehicles
The TPD Evidence, Property and Identification Center is located at:
- 945 East Ohio Street
- Tucson, AZ 85714
- Telephone: 520-791-4458
Property is released by appointment only. The unit is closed on Fridays, weekends and holidays.
A person collecting property must generally provide government-issued photo identification, proof of ownership and the police case number. Evidence cannot be released until the responsible investigator or court removes the hold.
Police-impounded vehicle releases are handled at the Westside Police Service Center. The owner generally needs a valid driver’s licence, current registration, vehicle-specific insurance and payment of the administrative fee.
The current city administrative release fee is $150, separate from towing and storage charges. A person who believes a vehicle was improperly impounded must generally request a hearing within ten days of the notice.
Complaints About Tucson Police Conduct
Complaints involving a Tucson Police Department employee are handled by the Office of Professional Standards.
Office of Professional Standards: 520-791-4426
Mailing address: 270 S. Stone Avenue, Tucson, AZ 85701
A complaint may be submitted online, by telephone, in writing or through the Independent Police Auditor.
Useful information includes:
- Incident date, time and location
- Officer’s name or badge number
- Police vehicle information
- Report or citation number
- Witness details
- Photographs, audio or video
- A clear description of the incident
The officer’s name is helpful but not required. TPD attempts to complete complaint investigations within 60 days, although the police chief may approve an extension when additional time is needed.
Pima County Jail Information
TPD does not operate the long-term county jail. People arrested by Tucson Police may be transferred to:
- Pima County Adult Detention Complex
- 1270 West Silverlake Road
- Tucson, Arizona 85713
- Jail information: 520-351-8111
The facility is operated by the Pima County Sheriff’s Department. Its inmate lookup can be used to check current custody information. Visitation must generally be scheduled at least one day in advance.
Frequently Asked Questions
Q: What is the Tucson Police non-emergency number?
A: Call 520-791-4444 for delayed crimes and other matters that do not require an immediate emergency response.
Q: How many Tucson Police patrol divisions are there?
A: TPD has four main patrol divisions—East, Midtown, South and West—plus a separate Downtown District.
Q: Does Tucson Police operate the Pima County Jail?
A: No. TPD may make the arrest, but the Pima County Sheriff’s Department operates the Adult Detention Complex.
Q: Can I file a complaint without knowing the officer’s name?
A: Yes. Provide the date, time, location, officer description, vehicle information and any police report or citation number.