By Samantha Paul Wyoming consumers sometimes have little practical leverage when a remote seller, online platform, or door-to-door business refuses to address an unexpected charge. The Attorney General’s Consumer Protection and Antitrust Unit accepts reports about potentially deceptive conduct, but the state is clear about the purpose of its complaint system: the office looks for unlawful patterns affecting the marketplace, not simply for a way to resolve every private contract disagreement.
That distinction affects which cases qualify and what happens after a form is submitted. Here are the Attorney General’s current name, official contacts, mailing details, complaint steps, and realistic options if a business does not cooperate.
Who Is the Current Attorney General of Wyoming?
As of October, 2026, Keith G. Kautz is the Attorney General of Wyoming. Governor Mark Gordon appointed him in July 2025. Kautz previously served as a Wyoming district judge and as a justice of the Wyoming Supreme Court before retiring from the bench in 2024. Unlike many states, Wyoming appoints its attorney general rather than electing the officeholder in a statewide vote.
The Attorney General provides legal representation and advice to state officials and agencies, and its Consumer Protection and Antitrust Unit reviews suspected unfair trade practices. State law does not allow the office to act as a private attorney or provide individualized legal advice. It also distinguishes public-law concerns from ordinary disputes better handled through another regulator or the courts.
Wyoming Attorney General Contact Numbers
- Attorney General administrative office: 307-777-7841 — general statewide office inquiries.
- Consumer Protection and Antitrust Unit: 307-777-6397 — questions about consumer complaints and potentially unfair business practices.
- Additional consumer-unit number: 307-777-8962 — alternative telephone contact given on the official state website.
- Consumer unit fax: 307-777-3435 — listed unit fax number.
- Consumer-unit email: ag.consumer@wyo.gov — supporting complaint documents and correspondence.
Official consumer complaint instructions: https://attorneygeneral.wyo.gov/law-office-division/consumer-protection-and-antitrust-unit/consumer-complaints
Wyoming Attorney General Office Address
- Administrative office: 109 State Capitol, 200 W. 24th Street, Cheyenne, WY 82002.
- Consumer Protection and Antitrust Unit physical location: Kendrick Building, 2320 Capitol Avenue, Cheyenne, WY 82002.
- Paper complaint form address listed on the complaint page: Office of the Attorney General, Consumer Protection and Antitrust Unit, 109 State Capitol, Cheyenne, WY 82002.
The state lists the consumer unit’s physical location separately from the mailing information printed on the complaint page. If mailing a complaint or added evidence, follow the address shown with the current form or call the unit to confirm postal routing; do not assume that visiting 2320 Capitol Avenue is required.
How to File a Complaint With the Wyoming Attorney General
Step 1: Try to settle the issue with the business
The Attorney General expressly asks consumers to contact the seller or individual directly before submitting a state complaint. Send a dated message describing the disputed transaction and the outcome you want. Save the response or evidence that the company did not answer. This demonstrates the problem persisted despite a reasonable attempt to resolve it.
Step 2: Make sure the subject is appropriate for the consumer unit
Open the official Consumer Complaints page. The unit identifies misleading advertising, bait-and-switch tactics, unauthorized billing, invasive consumer-privacy practices, aggressive door-to-door selling, and other unfair trade practices as areas it may review. It says it does not examine routine business-to-business transactions, private contractual disputes, landlord-tenant issues, or Lemon Law enforcement as part of this complaint process.
Step 3: Complete the online or downloadable complaint form
Use the online form on the complaint page or download the PDF form provided there. Identify yourself, the business, the relevant dates, the transaction amount, the misleading act alleged, and prior contacts with the business. A complete submission is important: Wyoming states that incomplete complaint forms will be returned without processing.
Step 4: Attach evidence and remove private information
Supporting records may include receipts, contracts, invoices, written estimates, messages, advertisements, and proof of payment. The state offers a Supporting Document Upload feature and accepts additional material through ag.consumer@wyo.gov. Paper materials can be mailed using the address on the complaint page. Wyoming asks consumers to avoid staples and remove Social Security numbers, card numbers, and unnecessary medical information.
Step 5: Submit and preserve the written record
Retain a copy of the form, its submission date, and every attachment. The consumer unit handles communications with consumers and businesses in writing, so check your postal mail and email and respond promptly to any request for clarification. Do not assume a telephone report replaces a completed complaint form.
What Happens After You File a Complaint?
Wyoming says it reviews all properly filed complaints and provides written responses, although it cannot investigate every submission. The office may forward a suitable complaint to the business and request a written answer. When a response arrives, the office informs the consumer; it also sends notice if the business does not reply. The system does not promise direct mediation or a forced individual refund.
Complaint information helps the state identify repeated unfair practices and determine enforcement priorities. The office warns that reports and attachments may be disclosed under the Wyoming Public Records Act or shared with other government agencies. Consumers pursuing an individual contractual remedy should consider advice from a private attorney and should not miss relevant court deadlines.
Frequently Asked Questions
Q. Will Wyoming investigate every consumer complaint submitted?
No. The Attorney General says it reviews and answers properly filed complaints in writing but cannot investigate all of them. Its principal enforcement focus is on serious, recurring unlawful practices that may harm the wider marketplace.
Q. Can I use the Attorney General complaint form for a landlord dispute?
The consumer unit expressly excludes landlord-tenant matters from the issues it examines. A renter or landlord should instead consider the relevant housing law, legal-aid resources, local court process, or private legal advice, depending on the dispute.
Q. Will I be notified if the business ignores the Attorney General?
Yes. The official consumer page says that when the office asks a business for a written answer, it will inform the consumer whether an answer is received or not. This notice does not itself require the seller to pay or settle.
Q. Are Wyoming consumer complaints kept confidential?
Not necessarily. Wyoming cautions that complaint materials may be subject to the state Public Records Act and may be shared with other governmental agencies. Remove complete payment-card numbers, Social Security numbers, and unrelated confidential records before submitting.